LPO Live Product Options
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (328)
优化
-
按评分
When I've used this software to set up custom products, I've had problems needing help from customer service, but the most I've gotten in response is to check the self-help documentation. I have clearly explained to customer service that I am having problems setting up a custom product and have recorded a video about it and sent it to him. But the response was "we can't help customers set up the product", which is really frustrating. As a paying customer, I just want the customer service to guide me through the setup of this custom product. That's all. But it seems to be difficult for them. So, I have to warn shopify sellers who want to use this software. They are not very friendly. I've been using this software for 4 days now and I haven't finished setting up a custom product yet. It's too bad.
NEW FEEDBACK: terrible service, I left them a 1 star message feedback. But instead of communicating with me nicely, they said I was extorting them. They said I had to delete this message before they would fix the problem I was experiencing. I decided that I will sue them at shopify for the app.
Third Response：This is a company that has no service, they only blame the user.
We provide one of the best support on shopify. This merchant sent a link to a competitors product and demanded we create a video for you to copy it. This is not what we offer.
I tried using the app, it does not update the price on the theme bought on the shopify platform, messaged them and they have done absolutely nothing, I have emailed 5 times, and they want you to pay for this?
We did respond to your emails and were offering support. I would have appreciated some patience before you decided to leave a one star review.
Our app is one of the only apps that does not directly edit your theme code, this is a huge benefit in not messing anything up when you in/uninstall the app.
However for some themes the app needs a hint the to find the right location e.g to update the product price. We have help documentation on how to add the hint yourself and also provide theme support to add the hint for you.
This app is absolutely brilliant, as is the support. There is almost no end to what you can do with it... AWESOME! :-)
Nice app really liked it however it causes a major CLS (Content Layout Shift) in Google Pagespeed. Reported it to developer. Developer keeps talking about deferring javascript dev seems confused doesn't know what CLS is. Problem is the app hijacks the primary gallery image on load causing the primary image to flash and the content to shift on the page hence the CLS issue.
Solution is to make the image not change until the user interacts with the options like all the other personalization live preview apps do. Dev suggested adding conditions which then made the primary image blank. Not a solution. Really nice script hope the devs fix it someday.
Hi Merchant, thanks for testing our app! I'm the lead developer of the app and I certainly know about the CLS score.
Our app has two preview modes;
(1) Directly integrate into the theme gallery, this is limited to a single view (fastest option without affecting CLS score)
(2) Replace the theme gallery with our custom app gallery, which is much more powerful and supports multi view previews. (this can affect CLS. Please note that any other app with the same features will have the same effect).
Update: our team just released advanced lazy loading features to our app gallery, now images are dynamically lazy loaded based on device viewport size and space in the gallery!
this app is no good save your money the resizing feature for the images and text do not work and they don't answer your question when you contact support
We have almost 24/7 support coverage, I can see you've reached out and we've answered your question!
Your review is absolutely unprofessional, I hope you can start the new year with a positive and professional approach so that your store actually can be successful. All the best!