LPO Live Product Options

LPO Live Product Options

Reviews (283)

Overall rating
4.7
Counts per rating level
  • 94% of ratings are 5 stars
    265
  • 1% of ratings are 4 stars
    4
  • 0% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    2
  • 4% of ratings are 1 stars
    11
What merchants think

Feedback submitted

Merchants highly value this app for its advanced product customization and formula-based pricing capabilities, which significantly enhance customer engagement and conversion rates. Features like the Price Formula Extension and conditional logic options are particularly appreciated. The design is professional, and the support team is noted for their responsive and expert assistance, including live troubleshooting calls, which are crucial for optimizing setups and resolving issues efficiently.

Edited May 22, 2023

When I've used this software to set up custom products, I've had problems needing help from customer service, but the most I've gotten in response is to check the self-help documentation. I have clearly explained to customer service that I am having problems setting up a custom product and have recorded a video about it and sent it to him. But the response was "we can't help customers set up the product", which is really frustrating. As a paying customer, I just want the customer service to guide me through the setup of this custom product. That's all. But it seems to be difficult for them. So, I have to warn shopify sellers who want to use this software. They are not very friendly. I've been using this software for 4 days now and I haven't finished setting up a custom product yet. It's too bad.

NEW FEEDBACK: terrible service, I left them a 1 star message feedback. But instead of communicating with me nicely, they said I was extorting them. They said I had to delete this message before they would fix the problem I was experiencing. I decided that I will sue them at shopify for the app.

Third Response：This is a company that has no service, they only blame the user.

AVANT TOY
United States
2 days using the app
Cloudlift replied May 22, 2023

We provide one of the best support on shopify. This merchant sent a link to a competitors product and demanded we create a video for you to copy it. This is not what we offer.

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