Live & Shoppable Videos: Ch.io

This app is a great idea.Well thought out in presentation with details like a beautify filter. However, set up was very problematic and I am not a newbie to online selling or installing Shopify apps.
Support was very nice and tried to be helpful, but there is a 12 hour time difference between India and PDT and they don't work on weekends. You will need the 2 week trial period because there is a lot of waiting for help.

Set up was not easy. The companion host app that works on your phone to broadcast the live is not compatible with iPhone16. It is not compatible with iPad. There are not enough easy to understand instructions or videos available to help you trouble shoot on your own.

Channelize.io, you need "how to install for dummies" videos with step-by-step instructions illustrated as one goes through installation showing what everything looks like and will look like.

The AI help chat on the dashboard is completely useless.

I am super disappointed and hope in the future that these issues will be addressed as I would love to try again. You have a great idea, but it needs some serious fine tuning.

We just wrapped up our first live shopping show using the Channelize app, and it was a fantastic experience! A big thank you to Angshuman and his team for their incredible support throughout the process. The platform is incredibly user-friendly and integrates seamlessly with our systems, making the whole experience smooth and enjoyable for both us and our customers.

Fantastic app, works great and team is on hand to fix anything that arises.

We just had our first show with Channelize, and it was a big success! Their support and strategies were really helpful in getting us up and running, and RTMP feature is really helpful if you need to stream from another platform into Channelize.

amazing customer support! very helpful, friendly and quick response. The app has everything to create succesful live selling shows and sellable videos. Thank you Channelize team for creating this space!