LiveChat: Live Chat App

very good customer service， easy-to-use control panel, you can check all the chats from your all your shopify stores in one place, and you only need to pay for 1 time app fee, great!

Works out of the box. You can start chatting with customers on your website instantly.

Daniel was super helpful during my initial plan / install and set up! Very prompt, great customer service and follow up! Tech happens...but the people make all the difference!! Looking forward to using this app! Fantastic option for small businesses like mine to help answer questions and make sales!

We have been using Live Chat for many years now. Very easy to install and use. If ever tech assistance has been needed they have always been fast to reply and assist. The recent update and addition of Product Cards has made live chats with customers much better. I look forward to seeing more updates from Live Chat.
Yes, I would recommend Live Chat Inc.

I have been using Live Chat for 7 years now between different websites. Great stable platform, lots of customization options and great customer support. Highly recommended.

We've been up & running on livechat for a week now and are very happy! This is a powerful app and underlying platform.

I've only been using this app for about a week but already it is miles better than others i've tried. It is simple to use, and I love the fact that there is also a mobile app too, which definitely helps with customer support and therefore conversions

This is the best live chat app I've come across. It integrates extremely easily and has some really nice features like being able to send customers "Product Cards" (instead of the URLs) and a timer which shows how long customers have to wait to be connected. Very happy.

Absolutely recommend for the level of reporting and customer service provided when I had some troubles re-installing the app again.

We absolutely love LiveChat. We've explored other support apps, and many add more bells and whistles, however, LiveChat focuses on Chat on does a tremendous job at it. Our agents love the "sneak peak" feature because they can start preparing their answers and reply faster. They also love the "simplicity" of the interface which is easy to learn.

The ticketing feature, Facebook Messenger and WhatsApp integration work nicely as well. Right now we have all our customer support channels centralized in LiveChat and that has made a big difference. We are also looking into some of their other products like Chatbot which seems to work well.

Lastly, their service is great, their team is always online and willing to help! Highly recommend the App and the team behind it.