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I searched and searched for the best chat app. Not sure why I didn't start with the Gold Standard of chat apps! I have been using a competing chat app for years before coming over to Shopify. It was good, but nothing like this. LiveChat is so intuitive and user friendly. Plus, the support for this is unparalleled! Thank you!
LOVE this app! I've been able to help so many people live on the page. Helped sales and engagement.
Love they chat support even on weekends. Had a slight glitch installing but it fixed itself and support was very patient.
Functional, easy to use, full of information and indicators in order to quickly support customer requests.
Easy for using, works fast no any bugs at all. Strong recommend for online e-commerce business! Really increase conversion rate!
I absolutely recommend using LiveChat for customer support and increasing sales conversions! I was thinking of using an alternative tool first, however I find a fact that majority of the customers is familiar with the brand already as very supportive when they are about to approach us online.
Great app. Beats the competition in terms of integration and really helps to streamline the customer care process. I'd surely recommend it, as it is worth it's the price. Also, LiveChat support is really helpful, and resolves issues fast!
Really like how easy this app is to use. It also clearly notifies you when an incoming chat is coming in. There is useful information provided on the side of the chat screen that shows you the name and contact info, where the customer is located, the links they've clicked on so far and more.
This is the go-to professional app with everything you need. Not only does support check in on you to make sure you're okay, but they even go the extra mile when needed. Great service and app.
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