LiveChat: Live Chat App , 46 条评论

I’m extremely old school when it comes to servicing my customers. My main goal has always been, and still remains, to stay one step ahead of what my customer may want or need in order to accommodate. Anticipating their needs always assists in keeping a customer feel taken care of and happy. Now that e-commerce is a mainstay, this task is a bit more daunting. Livechat has been an integral tool to let the customer know that help is just a click away in addition to allowing suggested products to increase the sale and in turn, revenue!

Great app great customer service always there to help when you have questions or issues to solve. Highly recommend.

Really like how easy this app is to use. It also clearly notifies you when an incoming chat is coming in. There is useful information provided on the side of the chat screen that shows you the name and contact info, where the customer is located, the links they've clicked on so far and more.

This is the go-to professional app with everything you need. Not only does support check in on you to make sure you're okay, but they even go the extra mile when needed. Great service and app.

www.securitystorehouse.com

What a great app. Very useful and helpful. The 30 days try version is completely awesome. I 100% recommand.

We've been using LiveChat for years and have found it invaluable for our customer service. This is the first Shopify integration we've done and we had a small hiccup with domain approval on our development store, but the LiveChat team sorted it out promptly and were very friendly.

Love they chat support even on weekends. Had a slight glitch installing but it fixed itself and support was very patient.

Great app. Beats the competition in terms of integration and really helps to streamline the customer care process. I'd surely recommend it, as it is worth it's the price. Also, LiveChat support is really helpful, and resolves issues fast!