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Free live chat + 24/7 automated bot

Free live chat + 24/7 automated bot

Developed by Botego Inc.

82 reviews
Price: Free – $15.00 / month Free Trial: 14 days More info
  • Get 24/7 automated live chat support for a positive customer experience round-the-clock.
  • Connect your Facebook business page and conveniently manage messages from all channels in one dashboard.
  • Our Android and IOS mobile applications make it easy to support customers wherever, whenever they need help.


Training your chatbot is simple. As you provide answers to commonly asked questions, response sets are automatically generated. Behind the scenes, our award-winning language processor learns to match questions with the relevant keywords you have provided. Whenever you want to make adjustments, you can remove unwanted content with one click.

Connect your Facebook business page and receive Facebook messages on your dashboard, even have them answered them with your chatbot.

Now, it’s time to sit back and watch your bot answer questions all by itself. Whenever you’re away, your bot will continue providing friendly customer support 24/7. Immediately switch to live support with the click of a button. The best part? Our bots are fool-proof. If your bot doesn't recognize a question, it will transfer the conversation to a live agent - seamlessly.


Help your live agents get more done faster with chat shortcuts. When a customer asks a question, your agent can begin typing keywords to pull up relevant responses. In just a few keystrokes, they can find answer they’re looking for and reply to the customer – without having to type out the full response.

These shortcuts not only save time, but also improve the customer experience by enabling your live agents to provide quick communication that your customers will appreciate. We also offer integrations for third-party apps like Slack, HipChat and Shopify, so all your platforms are covered.


Having 24/7 customer service means you’ll be able to close more sales. After normal business hours end, your bot can continue answering customer inquiries, making purchase recommendations and guiding them to a sale.

Every week, our bots help close thousands of sales for our customers, earning hundreds in thousands of dollars in revenues. Without adding any additional manpower—you, too will see major results.

Train Your Bot
Teach it the right responses to your customers’ questions.

Input Shortcuts
Program responses to frequently asked questions for greater efficiency.

Watch Your Bot Go
Get 24/7 support and utilize your easy-to-use dashboard to monitor metrics about customer interactions.

Our natural language processing engine is unlike any other.

Your bot is easy to train and provides exceptional customer interactions.

Program shortcuts that allow your live agents to provide quicker responses.

Easily switch between automated support and live agents.

We offer advanced features like queue systems, analytics and much more.

We have nearly a decade of experience building bots and a 9/10 rating on the Shopify app store.

About us

Botego Inc, incorporated in New York in 2012, is focused on Natural Language Processing (NLP) technologies and provides Chatbot solutions based on its proprietary algorithms. Customers include UBER, Johnson&Johnson, Coca Cola, Unilever and many others. Our Natural Language Processing engine supports 26 languages.

Free live chat + 24/7 automated bot reviews

82 reviews
  1. 5 stars (57 reviews)
  2. 4 stars (7 reviews)
  3. 3 stars (1 review)
  4. 2 stars (4 reviews)
  5. 1 star (13 reviews)

We cannot get our customers to login. The screen just scrolls and scrolls. Run from this app.


How do we get a refund. This app is always down and does not work.


We have 3 stores and this app is down on all three of them. Cannot reach them. Are they out of business?


Great app! I am currently using the free version and would recommend it to anyone just starting their online store. This is the best way for our customers to ask questions or submit suggestions for our site. Before this, email was our only way to communicate with customers. This has made support much easier and more convenient. App support was also excellent. Thank you!

Edit: (I am not a person that will usually take the time to write negative reviews on the internet but this bothered me.)

After using this app for a few weeks I received an email that changed my view on this app and the developer. In the email it stated that I had dozens of angry customers that reached out to them (Botego) every week about my company. (I run a very small startup brand and do not even have dozens of customers per week) The email included a fake screenshot of a chat with a customer that said that they never received their item. This, I know for a fact, is not true because all of my shipments include tracking and the location on the chat window was from an area that I only sold one product to and it was to a friend that personally messaged me and said that he had received it.

I wish I could post screenshots of the emails on here. I replied to the email and explained that I was not happy and that I would like an explanation. I received a very unprofessional email back with no explanation and almost no comprehension of why I was not happy. Now, unfortunately, I am here writing this review. I had no trouble with the app itself but this review has to do with the integrity of the company I am dealing with. I almost believed the information in the email and it had me worried about my business that I have worked hard to create and my interaction with customers. I have deleted this app and will not do business with this developer in the future. This interaction showed no sense of integrity and I do not believe that blackmailing customers is any way to get them to do business with you. I would not recommend this app to a friend. I will return to emailing customers directly or find another chat app. Sorry for the rant.


LOVE THIS APP!!!!!! VERY easy to use, simple, straight-forward and AMAZING support from Ekim. Had some issues with the icons and he was super prompt and fast to respond, helping me with some basic issues. I think this app makes my site very professional and is an easy way for my customers to connect with me. Thank you Free Live Chat for making such a great app!!!!


Looks great! https://www.kinkytoy.store


Good app!


Very solid. It's missing just a couple of things I would find helpful, like exporting full chat transcripts and printing the same. Other than that, I can't really think of a downside.


I really like the daily email telling me how many views the website has got. Customer service is good.


The Botego Live Chat team has been fantastic! They have helped me several times promptly. It has been a great addition to our site!

Free – $15.00 / month

Free for one agent and 100 chats per month, for life!

If you need unlimited agents, or unlimited chats, with priority support and white label (no branding) chat window, you pay only $15/month, after a 14 day free trial.

14 days

Support & Sales

Botego Inc.
Get Support


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