Om denne app
Lanceret
30. november 2017 · Ændringslog
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Chat , Sporing af kundeordrerFungerer sammen med
Mailchimp, Facebook, Messenger, Zapier, WhatsApp, InstagramLiveChat hjælper dig med at øge salget, give shoppingrådgivning og besvare kundespørgsmål i realtid
Med LiveChat til Shopify begynder du at sælge fra dag ét. Engager shoppere med forudindstillede beskeder baseret på foruddefinerede kriterier, mens de gennemser din butik. Send rabatkoder afhængigt af besøgerens adfærd på en bestemt side. Få adgang til kundedetaljer, der viser kundens indkøbskurv direkte i LiveChat-appen og se deres ordrehistorik for at forbedre shoppingoplevelsen. Send produktanbefalinger, der guider kunderne direkte til produktsiderne i din butik.
- Se hvad der er i en kundes indkøbskurv med en realtidskurv forhåndsvisning.
- Engager shoppere med kuponer, tilbud og annonceringer.
- Send produktanbefalinger, der linker til produktsiderne i din butik.
- Tjek tidligere ordrehistorik og gennemgå ordrenoter fra kunder.
- Integrer med de mest populære messaging apps som Messenger og WhatsApp.
Indeholder maskinoversat tekst
Priser
14-dages gratis prøveperiodeStarter
$19 om måneden
eller $192 om året, og spar 16 %
- 60-dages chat historik
- Grundlæggende chat tilpasning
- Asynkron kommunikation
- Datasikkerhed
Team
$39 om måneden
eller $396 om året, og spar 15 %
- Alt fra Starter
- Ubegrænset chat historik
- Fuld chat tilpasning
- Asynkron kommunikation
- Grundlæggende rapportering
- Flere brandings
Business
$59 om måneden
eller $600 om året, og spar 15 %
- Alt fra Team
- Avanceret rapportering
- Key account manager
- Juridisk assistance
- Personale forudsigelse
- Arbejdsplanlægger
Starter
$19 om måneden
eller $192 om året, og spar 16 %
- 60-dages chat historik
- Grundlæggende chat tilpasning
- Asynkron kommunikation
- Datasikkerhed
Team
$39 om måneden
eller $396 om året, og spar 15 %
- Alt fra Starter
- Ubegrænset chat historik
- Fuld chat tilpasning
- Asynkron kommunikation
- Grundlæggende rapportering
- Flere brandings
Business
$59 om måneden
eller $600 om året, og spar 15 %
- Alt fra Team
- Avanceret rapportering
- Key account manager
- Juridisk assistance
- Personale forudsigelse
- Arbejdsplanlægger
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.
45 anmeldelser
Daniel was super helpful during my initial plan / install and set up! Very prompt, great customer service and follow up! Tech happens...but the people make all the difference!! Looking forward to using this app! Fantastic option for small businesses like mine to help answer questions and make sales!
very good customer service， easy-to-use control panel, you can check all the chats from your all your shopify stores in one place, and you only need to pay for 1 time app fee, great!
LiveChat has been great for JetSkiCovers on Shopify. The support is excellent, and features like sending Product Cards and sharing order details during chats enhance customer interactions. Highly recommend for a straightforward and effective customer support experience!
The service is good with one MAJOR caveat- you cannot schedule the chat to stop, so if you forget to close the app, it stays on all night and customers come into the chat when nobody is there. A simple way to have it autostop is much needed.
Thank you for taking the time to write a review.
You mentioned that you would like to be able to stop the chat after your working hours. I'm happy to inform you that this feature is already in place.
Additionally, your chat widget can be configured to provide an experience similar to social messaging apps like Facebook or WhatsApp, allowing for asynchronous communication. This means that you and your customers can communicate even when one of you is offline. You won't have to worry about leaving your customers hanging as they wait for a response.
I will send you an email with more details on how to configure the chat widget to provide this feature. ^DZ
App is very nice, but the prices are extremely expensive for SB, They don't honor shopify prices either!
Thank you for sharing your feedback with us. If there is anything specific that you particularly liked about it, please don't hesitate to share it with us. This is super valuable.
As with any business, regardless of size, we consider multiple factors when setting our prices - development, security, maintenance, and support. Regardless, we aim to offer a high-quality product at a fair price. Although our prices are fixed, subscribing to our yearly plan can grant you a discounted rate. Wanted to point that out.
Separately, the prices are as stated. We need more information regarding the issue you're referring to before we can investigate. We will contact you via email.
Om denne app
Lanceret
30. november 2017 · Ændringslog
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Chat , Sporing af kundeordrerFungerer sammen med
Mailchimp, Facebook, Messenger, Zapier, WhatsApp, InstagramUdviklet af TEXT SA
Om TEXT SA
4,2 i gennemsnitlig bedømmelse
13 års erfaring med at udvikle apps til Shopify App Store
Zwycięska 47, Wroclaw, 53-033, PL
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