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LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time
With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.
- See what's in a customer's cart with a real-time cart preview.
- Engage shoppers with coupons, deals, and announcements.
- Send product recommendations linking to the product pages in your store.
- Check past order history and review order notes from customers.
- Integrate with the most popular messaging apps like Messenger and WhatsApp.
Contiene texto sin traducir
Fecha de lanzamiento
30 de noviembre de 2017 · Registro de cambios
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Funciona con
Mailchimp, Facebook, Messenger, Zapier, WhatsApp, InstagramPrecios
Starter
$24 al mes
o $240 al año con un ahorro del 17%
- 60-day chat history
- Basic chat customization
- Asynchronous communication
- AI features
Prueba gratis de 14 días
Team
$49 al mes
o $492 al año con un ahorro del 16%
- Everything from Starter
- Unlimited chat history
- Full chat customization
- Chat reporting
- Chat tagging
- Canned responses
- Multiple chat campaigns
Prueba gratis de 14 días
Business
$69 al mes
o $708 al año con un ahorro del 14%
- Everything from Team
- Advanced AI features
- Advanced reporting
- Geolocation chats routing
- Work scheduler
- Apple Messages for Business
Prueba gratis de 14 días
Starter
$24 al mes
o $240 al año con un ahorro del 17%
- 60-day chat history
- Basic chat customization
- Asynchronous communication
- AI features
Prueba gratis de 14 días
Team
$49 al mes
o $492 al año con un ahorro del 16%
- Everything from Starter
- Unlimited chat history
- Full chat customization
- Chat reporting
- Chat tagging
- Canned responses
- Multiple chat campaigns
Prueba gratis de 14 días
Business
$69 al mes
o $708 al año con un ahorro del 14%
- Everything from Team
- Advanced AI features
- Advanced reporting
- Geolocation chats routing
- Work scheduler
- Apple Messages for Business
Prueba gratis de 14 días
Contiene texto sin traducir
Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días. Ver todas las opciones de precios
Reseñas (47)
It was all good until i want to cancel which i couldn't find how to cancel the subscription after 30 mins...
We're glad to hear that you found it beneficial and had positive experiences up until recently. We're sorry that the cancelation process wasn't clearer and caused you some frustration. As with all Shopify apps, uninstalling the app from your Shopify dashboard will automatically cancel your subscription.
We have sent you a follow-up email to ensure everything is resolved and to provide further assistance. Please check your inbox at your earliest convenience
We hope you'll remember the positive aspects of your time with our app.
Daniel was super helpful during my initial plan / install and set up! Very prompt, great customer service and follow up! Tech happens...but the people make all the difference!! Looking forward to using this app! Fantastic option for small businesses like mine to help answer questions and make sales!
very good customer service， easy-to-use control panel, you can check all the chats from your all your shopify stores in one place, and you only need to pay for 1 time app fee, great!
LiveChat has been great for JetSkiCovers on Shopify. The support is excellent, and features like sending Product Cards and sharing order details during chats enhance customer interactions. Highly recommend for a straightforward and effective customer support experience!
The service is good with one MAJOR caveat- you cannot schedule the chat to stop, so if you forget to close the app, it stays on all night and customers come into the chat when nobody is there. A simple way to have it autostop is much needed.
Thank you for taking the time to write a review.
You mentioned that you would like to be able to stop the chat after your working hours. I'm happy to inform you that this feature is already in place.
Additionally, your chat widget can be configured to provide an experience similar to social messaging apps like Facebook or WhatsApp, allowing for asynchronous communication. This means that you and your customers can communicate even when one of you is offline. You won't have to worry about leaving your customers hanging as they wait for a response.
I will send you an email with more details on how to configure the chat widget to provide this feature. ^DZ
Soporte técnico
TEXT SA puede responder cualquier pregunta que tengas sobre LiveChat: Live Chat App.
Recursos
Este desarrollador no ofrece soporte técnico directo en Español.
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