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LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time
With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.
- See what's in a customer's cart with a real-time cart preview.
- Engage shoppers with coupons, deals, and announcements.
- Send product recommendations linking to the product pages in your store.
- Check past order history and review order notes from customers.
- Integrate with the most popular messaging apps like Messenger and WhatsApp.
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Messagerie en temps réel
Réponses automatisées
Personnalisation
Suivi
Notifications
Lancement
30 novembre 2017 · Journal des changements
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Fonctionne avec
Processus de paiement, Mailchimp, Facebook, Messenger, Zapier, WhatsApp, InstagramTarification
Starter
$24 / mois
ou $240/an et économisez 17 %
- 60-day chat history
- Basic chat customization
- Asynchronous communication
- AI features
Essai gratuit de 14 jours
Team
$49 / mois
ou $492/an et économisez 16 %
- Everything from Starter
- Unlimited chat history
- Full chat customization
- Chat reporting
- Chat tagging
- Canned responses
- Multiple chat campaigns
Essai gratuit de 14 jours
Business
$69 / mois
ou $708/an et économisez 14 %
- Everything from Team
- Advanced AI features
- Advanced reporting
- Geolocation chats routing
- Work scheduler
- Apple Messages for Business
Essai gratuit de 14 jours
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (49)
Our 'go-to' chat app since 2017. LiveChat does everything we need it to do (and them some) Sleek, easy to use interface with lots of features. A bit pricey (especially for some of the AI add-ons), but you get what you pay for. And when needed, the support is instant and super efficient.
It was all good until i want to cancel which i couldn't find how to cancel the subscription after 30 mins...
We're glad to hear that you found it beneficial and had positive experiences up until recently. We're sorry that the cancelation process wasn't clearer and caused you some frustration. As with all Shopify apps, uninstalling the app from your Shopify dashboard will automatically cancel your subscription.
We have sent you a follow-up email to ensure everything is resolved and to provide further assistance. Please check your inbox at your earliest convenience
We hope you'll remember the positive aspects of your time with our app.
very good customer service, easy-to-use control panel, you can check all the chats from your all your shopify stores in one place, and you only need to pay for 1 time app fee, great!
Daniel was super helpful during my initial plan / install and set up! Very prompt, great customer service and follow up! Tech happens...but the people make all the difference!! Looking forward to using this app! Fantastic option for small businesses like mine to help answer questions and make sales!
Works out of the box. You can start chatting with customers on your website instantly.
Assistance
TEXT peut répondre à toutes vos questions concernant LiveChat: Live Chat App.
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Accès aux données
Cette application a besoin d’accéder aux données suivantes pour fonctionner sur votre boutique. Comprendre pourquoi en lisant la politique de confidentialité du développeur.
Voir les données personnelles:
Clients, propriétaire de la boutique
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Clients
Nom, adresse e-mail, numéro de téléphone, adresse physique, géolocalisation, Adresse IP, navigateur et système d’exploitation, comportement de navigation, cookie d’ID client
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Propriétaire de la boutique
Nom, adresse e-mail, numéro de téléphone, adresse physique
Voir et modifier les données de la boutique:
Clients, produits, commandes, analyses de données de la boutique, Boutique en ligne
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Modifier les clients
Comportement de navigation or données client
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Afficher les produits
Produits or collections
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Modifier les commandes
Tous les détails de la commande
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Modifier les analyses de données d'une boutique
Pixels
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Modifier une boutique en ligne
Balises de script dans votre boutique en ligne or thème
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