À propos de cette application
Lancement
30 novembre 2017 · Journal des changements
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Chat , Suivi des commandes des clientsFonctionne avec
Mailchimp, Facebook, Messenger, Zapier, WhatsApp, InstagramLiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time
With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes depending on the visitor's behavior on a specific page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.
- See what's in a customer's cart with a real-time cart preview.
- Engage shoppers with coupons, deals, and announcements.
- Send product recommendations linking to the product pages in your store.
- Check past order history and review order notes from customers.
- Integrate with the most popular messaging apps like Messenger and WhatsApp.
Contient du texte non traduit
Tarification
Essai gratuit de 14 joursStarter
$19 / mois
ou $192/an et économisez 16 %
- 60-day chat history
- Basic chat customization
- Asynchronous communication
- Data security
Team
$39 / mois
ou $396/an et économisez 15 %
- Everything from Starter
- Unlimited chat history
- Full chat customization
- Asynchronous communication
- Basic reporting
- Multiple brandings
Business
$59 / mois
ou $600/an et économisez 15 %
- Everything from Team
- Advanced reporting
- Key account manager
- Legal assistance
- Staffing prediction
- Work scheduler
Starter
$19 / mois
ou $192/an et économisez 16 %
- 60-day chat history
- Basic chat customization
- Asynchronous communication
- Data security
Team
$39 / mois
ou $396/an et économisez 15 %
- Everything from Starter
- Unlimited chat history
- Full chat customization
- Asynchronous communication
- Basic reporting
- Multiple brandings
Business
$59 / mois
ou $600/an et économisez 15 %
- Everything from Team
- Advanced reporting
- Key account manager
- Legal assistance
- Staffing prediction
- Work scheduler
Contient du texte non traduit
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
45 avis
Daniel was super helpful during my initial plan / install and set up! Very prompt, great customer service and follow up! Tech happens...but the people make all the difference!! Looking forward to using this app! Fantastic option for small businesses like mine to help answer questions and make sales!
very good customer service， easy-to-use control panel, you can check all the chats from your all your shopify stores in one place, and you only need to pay for 1 time app fee, great!
LiveChat has been great for JetSkiCovers on Shopify. The support is excellent, and features like sending Product Cards and sharing order details during chats enhance customer interactions. Highly recommend for a straightforward and effective customer support experience!
The service is good with one MAJOR caveat- you cannot schedule the chat to stop, so if you forget to close the app, it stays on all night and customers come into the chat when nobody is there. A simple way to have it autostop is much needed.
Thank you for taking the time to write a review.
You mentioned that you would like to be able to stop the chat after your working hours. I'm happy to inform you that this feature is already in place.
Additionally, your chat widget can be configured to provide an experience similar to social messaging apps like Facebook or WhatsApp, allowing for asynchronous communication. This means that you and your customers can communicate even when one of you is offline. You won't have to worry about leaving your customers hanging as they wait for a response.
I will send you an email with more details on how to configure the chat widget to provide this feature. ^DZ
Installed this app with apprehension as there are lots similar. BUT WOW its so much better than expected. I couldn't recommend this app enough! If you want to get more sales and improve your customer service then install this today...
À propos de cette application
Lancement
30 novembre 2017 · Journal des changements
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Chat , Suivi des commandes des clientsFonctionne avec
Mailchimp, Facebook, Messenger, Zapier, WhatsApp, InstagramConçue par TEXT SA
À propos de TEXT SA
Note moyenne : 4,2
14 ans d’expérience dans la création d’applications pour l’App Store de Shopify
Zwycięska 47, Wroclaw, 53-033, PL
Assistance
Envoyer un message1 (617) 275-2400
apps@livechat.com
Ce développeur n’offre pas d’assistance directe en Français.
Plus d’applications comme celle-ci
