LiveChat: Live Chat App
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AI-powered LiveChat to boost sales, support customers, and offer shopping advice to website visitors
With LiveChat for Shopify, you start selling from day one. Engage shoppers with pre-set messages based on predefined criteria while they browse your store. Send discount codes based on a visitor's behavior on specific pages, including the checkout page. Access customer details that show the customer's cart right in the LiveChat app and view their order history to improve the shopping experience. Send product recommendations that guide customers straight to the product pages in your store.
- Enable chat at checkout to assist customers and reduce cart abandonment.
- Proactively engage shoppers with coupons, deals, and announcements.
- Send product recommendations linking to the product pages in your store.
- See what's in a customer's cart with a real-time cart preview.
- Integrate with the most popular messaging apps like Messenger and WhatsApp.
- Populært blant butikker som din
- Basert i USA
- Høydepunkter
- Fungerer med de nyeste temaene
Språk
Engelsk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Butikkens kasse
- Mailchimp
- Messenger
- Zapier
Kategorier
Sanntidsmeldinger
Automatiserte svar
Priser
Starter
$24 / måned
eller $240/år og spar 17 %
- View customer information
- Seding product cards
- Text Intelligence (AI) features
- Traffic tracking up to 100 visitors
- Chat customization
- 60-day chat history
- Asynchronous communication
- 24/7/365 Support
14-dagers gratis prøveperiode
Team
$49 / måned
eller $492/år og spar 16 %
- Everything from Starter
- Track and share order details
- Preview cart in real time
- Tracking sales from chats
- Full chat customization
- Traffic tracking up to 400 visitors
- Unlimited chat campaigns
- Unlimited chat history
14-dagers gratis prøveperiode
Business
$69 / måned
eller $708/år og spar 14 %
- Everything from Team
- Advanced Text Intelligence (AI) features
- Traffic tracking up to 1000 visitors
- Advanced reporting
- Work scheduler
- Apple Messages for Business
- Geolocation chats routing
- Agent performance
14-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (45)
LiveChat is a positive addition to our eCommerce store, helping with maximising sales and customer satisfaction. The support provided by LiveChat to backup their product has been exceptional.
Seamus was a huge help! We were having some issues with some features on LiveChat and he took so much time to help me figure out what was causing it. He gave me step by step instructions on different troubleshooting options until we finally found the issue. It ended up being a quick and easy fix!! Everything is working the way it should now! Thank you again for your help!
We've used this platform for over 16 months and can't fault it. From a technical side it's always stable and the support is second to none (except ours ;) ).
Can't work out how to make the chat behave how you want? Just ask them! I have fielded several questions about how to change certain aspects to suit our business and the technical advice is always top notch, often receiving multiple different ways to solve one problem.
Keep doing what you do guys, it's a pleasure to work with you
App is easy and convenient for customers to use, makes it easy to assist by showing exactly all relevant information, including their recently viewed store pages and products, as well as what's in their cart. LiveChat customer support is prompt and friendly, Grzesiek solved our problem immediately!
Great customer service! Our agent Darek was so patient with us and tried his best to come up with a solution to our log in problem. 5 over 5 stars!!
Brukerstøtte
Appstøtte levert av TEXT.
Eller besøk støtteportalenRessurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Lansert
30. november 2017 · Endringslogg
Tilgang til data
Denne appen trenger tilgang til følgende data for å fungere i butikken. Finn ut hvorfor i utviklerens personvernerklæring .
Vis personopplysninger:
Kunder, butikkeier
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Kunder
Navn, e-postadresse, telefonnummer, fysisk adresse, geolocation, IP-adresser, nettleser og operativsystem, nettleseratferd, informasjonskapsel med klient-ID
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Butikkeier
Navn, e-postadresse, telefonnummer, fysisk adresse
Vis og rediger butikkdata:
Kunder, produkter, bestillinger, butikkanalyse, Nettbutikk
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Rediger kunder
Nettleseratferd or kundedata
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Vis produkter
Produkter or samlinger
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Rediger bestillinger
Alle bestillingsdetaljer
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Rediger butikkanalyse
Piksler
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Rediger nettbutikken
Skripttagger i nettbutikken din or tema