LiveChat: AI live chat by Text
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Convert chats into sales: AI live chat with built-in helpdesk, chatbots & knowledge base.
With one live chat platform, you can talk to shoppers as they browse, suggest products they’ll love, and drop in discounts that keep carts moving. Let AI chatbots handle the quick questions so your team can focus on chats that actually close sales. A built-in helpdesk and knowledge base let you manage support requests and provide self-service answers without extra tools. You also see what’s in a user's cart and their past orders right inside LiveChat, so every response feels personal.
- AI Copilot assistant: Get instant AI-powered replies that speed up support.
- 200+ integrations: Chat with customers via Messenger, WhatsApp, and more.
- Proactive customer engagement: Reach shoppers with timely deals and updates.
- Product recommendations: Suggest items that link directly to product pages.
- Checkout chat support: Assist buyers during checkout to reduce abandoned carts
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- Populärt i butiker som din
- Baserat i USA
- Höjdpunkter
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Fungerar med
- Kassa
- Mailchimp
- Messenger
- Zapier
Kategorier
Meddelanden i realtid
Automatiserade svar
Aviseringar
Priser
Starter
$24 /månad
eller $240/år och spara 17 %
- View customer information
- Seding product cards
- Text Intelligence (AI) features
- Traffic tracking up to 100 visitors
- Chat customization
- 60-day chat history
- Asynchronous communication
- 24/7/365 Support
Prova gratis i 14 dagar
Team
$49 /månad
eller $492/år och spara 16 %
- Everything from Starter
- Track and share order details
- Preview cart in real time
- Tracking sales from chats
- Full chat customization
- Traffic tracking up to 400 visitors
- Unlimited chat campaigns
- Unlimited chat history
Prova gratis i 14 dagar
Business
$69 /månad
eller $708/år och spara 14 %
- Everything from Team
- Advanced Text Intelligence (AI) features
- Traffic tracking up to 1000 visitors
- Advanced reporting
- Work scheduler
- Apple Messages for Business
- Geolocation chats routing
- Agent performance
Prova gratis i 14 dagar
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag.
Recensioner (43)
Michael provided quick and informative responses to help us get LiveChat working well with our store in coordination with ChatBot.
LiveChat is a positive addition to our eCommerce store, helping with maximising sales and customer satisfaction. The support provided by LiveChat to backup their product has been exceptional.
Seamus was a huge help! We were having some issues with some features on LiveChat and he took so much time to help me figure out what was causing it. He gave me step by step instructions on different troubleshooting options until we finally found the issue. It ended up being a quick and easy fix!! Everything is working the way it should now! Thank you again for your help!
Support
Support på appen tillhandahålls av TEXT.
Eller besök deras supportportalResurser
Den här utvecklaren erbjuder inte direkt support på Svenska.
Lansering
30 november 2017 · Ändringslogg
Dataåtkomst
Appen behöver tillgång till följande data för att kunna fungera med din butik. Läs mer om anledningen till detta i utvecklarens integritetspolicy .
Se personuppgifter:
Kunder, butiksägare
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Kunder
Namn, e-postadress, telefonnummer, fysisk adress, geolocation, IP-adress, webbläsare och operativsystem, sökbeteende, kund-ID-cookie
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Butiksägare
Namn, e-postadress, telefonnummer, fysisk adress
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Kunder, produkter, ordrar, butiksanalyser, Webbshop
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Redigera kunder
Sökbeteende or konsumentdata
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Visa produkter
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Alla orderuppgifter
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