Live Chat with Help Desk

Convert more visitors to customers with live chat for Shopify and Shopify Plus.

The way LiveChat works is simple. A typical chat widget sits at the bottom right of your website. Actively engage on-site visitors with chat invitations, or let them start conversations by themselves.

Also, use the widget as a contact form for offline messages and enable customers to sign up to your mailing list.

Access the customer’s cart the moment they come to chat

With LiveChat, you can see exactly what the customer has in their shopping cart. This allows you to recognize the customer's context immediately and, based on that, suggest complementary products.

See your customers’ order history beside each conversation

As you talk to potential clients on your store’s live chat, you can access all the Shopify data related to a particular client, like their tracking number or delivery status.

Easy to customize and extend

From email marketing to social media, LiveChat integrates seamlessly with a range of popular third-party apps and services (200+). These include Zendesk, Messenger, HubSpot CRM, WhatsApp, Mailchimp, and others.

A record of success with Shopify Plus merchants

LiveChat already serves as the customer service platform of Shopify Plus brands like Leon’s, The Brick, and Gymshark.

Our product suite supports the needs of Shopify Plus brands with in-depth analytics, multi-channel support capabilities, and data security in line with the strictest industry standards (GDPR compliance, single sign-on, Privacy Shield certified, HIPAA readiness).

24/7/365 Support

Our team is available around the clock, offering world-class support and hands-on account management to help you grow your business.