LiveChat帮助您实时增长销售，提供购物建议，并回答客户问题
使用Shopify的LiveChat，您从第一天开始就可以销售。根据预定义的条件，通过预设消息吸引浏览您的商店的购物者。 根据访客在特定页面的行为发送折扣码。访问显示在LiveChat应用中的客户购物车的客户详细信息，并查看他们的订单历史记录以改善购物体验。 发送产品推荐，引导客户直接进入您商店的产品页面。
- 通过实时购物车预览查看客户购物车中的内容。
- 通过优惠券，交易和公告吸引购物者。
- 发送链接到您商店产品页面的产品推荐。
- 检查过去的订单历史和客户的订单备注。
- 与Messenger和WhatsApp等最受欢迎的消息应用集成。
包含自动翻译的文本
定价
14 天免费试用入门版
$19/月
或 $192/年（可节省 16%）
- 60天聊天历史
- 基础聊天定制
- 异步通信
- 数据安全
团队版
$39/月
或 $396/年（可节省 15%）
- 入门版的所有功能
- 无限聊天历史
- 完全聊天定制
- 异步通信
- 基础报告
- 多重品牌
商业版
$59/月
或 $600/年（可节省 15%）
- 团队版的所有功能
- 高级报告
- 关键账户经理
- 法律援助
- 人员预测
- 工作调度
入门版
$19/月
或 $192/年（可节省 16%）
- 60天聊天历史
- 基础聊天定制
- 异步通信
- 数据安全
团队版
$39/月
或 $396/年（可节省 15%）
- 入门版的所有功能
- 无限聊天历史
- 完全聊天定制
- 异步通信
- 基础报告
- 多重品牌
商业版
$59/月
或 $600/年（可节省 15%）
- 团队版的所有功能
- 高级报告
- 关键账户经理
- 法律援助
- 人员预测
- 工作调度
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
45 条评论
Daniel was super helpful during my initial plan / install and set up! Very prompt, great customer service and follow up! Tech happens...but the people make all the difference!! Looking forward to using this app! Fantastic option for small businesses like mine to help answer questions and make sales!
very good customer service， easy-to-use control panel, you can check all the chats from your all your shopify stores in one place, and you only need to pay for 1 time app fee, great!
LiveChat has been great for JetSkiCovers on Shopify. The support is excellent, and features like sending Product Cards and sharing order details during chats enhance customer interactions. Highly recommend for a straightforward and effective customer support experience!
The service is good with one MAJOR caveat- you cannot schedule the chat to stop, so if you forget to close the app, it stays on all night and customers come into the chat when nobody is there. A simple way to have it autostop is much needed.
Thank you for taking the time to write a review.
You mentioned that you would like to be able to stop the chat after your working hours. I'm happy to inform you that this feature is already in place.
Additionally, your chat widget can be configured to provide an experience similar to social messaging apps like Facebook or WhatsApp, allowing for asynchronous communication. This means that you and your customers can communicate even when one of you is offline. You won't have to worry about leaving your customers hanging as they wait for a response.
I will send you an email with more details on how to configure the chat widget to provide this feature. ^DZ
App is very nice, but the prices are extremely expensive for SB, They don't honor shopify prices either!
Thank you for sharing your feedback with us. If there is anything specific that you particularly liked about it, please don't hesitate to share it with us. This is super valuable.
As with any business, regardless of size, we consider multiple factors when setting our prices - development, security, maintenance, and support. Regardless, we aim to offer a high-quality product at a fair price. Although our prices are fixed, subscribing to our yearly plan can grant you a discounted rate. Wanted to point that out.
Separately, the prices are as stated. We need more information regarding the issue you're referring to before we can investigate. We will contact you via email.
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