配图图库
LiveChat帮助您实时增加销售、提供购物建议并回答客户问题
使用Shopify的LiveChat，您可以从第一天开始销售。根据预定义的标准，在顾客浏览您的商店时，通过预设消息与他们互动。 根据访客在特定页面（包括结账页面）上的行为发送折扣码。在LiveChat应用中访问显示客户购物车的客户详细信息，并查看他们的订单历史，以改善购物体验。 发送产品推荐，引导客户直接进入您商店的产品页面。
- 在结账时启用聊天以协助客户并减少购物车放弃率。
- 通过优惠券、交易和公告主动吸引购物者。
- 发送产品推荐链接到您商店的产品页面。
- 通过实时购物车预览查看客户购物车中的内容。
- 与Messenger和WhatsApp等最受欢迎的消息应用集成。
包含自动翻译的文本
- 亮点
- 深受美国商家喜爱
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- 结账
- Mailchimp
- Messenger
- Zapier
定价
Starter
$24 /月
或 $240/年（可节省 17%）
- 查看客户信息
- 发送产品卡片
- 文本智能（AI）功能
- 最多100位访客的流量跟踪
- 聊天自定义
- 60天聊天记录
- 异步通信
- 24/7/365支持
14 天免费试用
Team
$49 /月
或 $492/年（可节省 16%）
- Starter的所有功能
- 跟踪和共享订单详情
- 实时预览购物车
- 跟踪聊天中的销售
- 完全聊天自定义
- 最多400位访客的流量跟踪
- 无限聊天活动
- 无限聊天记录
14 天免费试用
Business
$69 /月
或 $708/年（可节省 14%）
- Team的所有功能
- 高级文本智能（AI）功能
- 最多1000位访客的流量跟踪
- 高级报告
- 工作调度
- Apple Messages for Business
- 地理位置聊天路由
- 代理绩效
14 天免费试用
评论 (64)
Seamus was a huge help! We were having some issues with some features on LiveChat and he took so much time to help me figure out what was causing it. He gave me step by step instructions on different troubleshooting options until we finally found the issue. It ended up being a quick and easy fix!! Everything is working the way it should now! Thank you again for your help!
App is easy and convenient for customers to use, makes it easy to assist by showing exactly all relevant information, including their recently viewed store pages and products, as well as what's in their cart. LiveChat customer support is prompt and friendly, Grzesiek solved our problem immediately!
We've used this platform for over 16 months and can't fault it. From a technical side it's always stable and the support is second to none (except ours ;) ).
Can't work out how to make the chat behave how you want? Just ask them! I have fielded several questions about how to change certain aspects to suit our business and the technical advice is always top notch, often receiving multiple different ways to solve one problem.
Keep doing what you do guys, it's a pleasure to work with you
Linking LiveChat to our Shopify store was very simple to set up, and the tools we use to help our customers were simple and intuitive to use from day 1. The Automations available through LiveChat have raised our customer service levels, allowing us to send the right message, to the right customer at the right time.
Great customer service! Our agent Darek was so patient with us and tried his best to come up with a solution to our log in problem. 5 over 5 stars!!
支持
应用支持由 TEXT 提供。
或访问支持门户数据访问
这个应用需要获得以下数据的访问权限，才能在您的商店中运行。 如需了解原因，请查阅开发人员的隐私政策 。
查看个人数据:
客户, 店主
-
客户
姓名, 邮箱, 电话号码, 真实地址, 地理位置, IP 地址, 浏览器和操作系统, 浏览行为, 客户端 ID cookie
-
店主
姓名, 邮箱, 电话号码, 真实地址
查看和编辑商店数据:
客户, 产品, 订单, 商店分析, 在线商店
-
编辑客户
浏览行为 or 客户数据
-
查看产品
产品 or 产品系列
-
编辑订单
所有订单的详细信息
-
编辑商店分析
像素代码
-
编辑您的在线商店
在线商店中的脚本标记 or 模板
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