Increase sales on your website
Get more sales by sending product recommendations in your chat conversations.
Engage Visitors Instantly
Proactively engage your customers at the time of purchase to save carts and drive conversions.
Shopping Cart Identification
See your shopper's cart contents in real time to identify most valuable customers and provide a better-tailored experience.
About Live Chat + Product Cards
With Live Chat for Shopify, you’ll be able to have conversations with people while they’re browsing your website, so you can offer them assistance they need and convert them into sales.
The way LiveChat works is simple: a typical chat widget sits on the bottom right side of your website, on-site visitors can choose to chat with you, or you can actively engage them with chat invitations.
Plus, you can use the widget as a contact form to offline messages or even to enable customers to sign up to your mailing list.
As it relates to sales, LiveChat allows you to send product recommendations right in the live chat widget. Each recommendation consists of an image, description and a button that is linked to a product page in your Shopify store. Give suggestions, guide your customers through the purchasing process, and get more sales.
About the integration
With the LiveChat chat extension for Shopify, you can add a live chat option to every page of your website in no time. Getting started is easy. It only takes a couple of minutes to install the LiveChat app.
You can add live chat to any number of websites and respond from a single app (desktop or mobile).
LiveChat comes with a pre-installed chat dashboard; it lets you monitor the results of your chat activities. Right in the Shopify admin dashboard.
See the app in action
Explore how the app works in an example store.View example store
Pricing 14-day free trial
Unlimited agent accounts
60-day chat history
Basic chat customization
Everything from Starter
Unlimited chat history
Full chat customization
Everything from Team
Key account manager
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 17 reviews
Most recent reviews
Thought this app would be great i even installed it on my phone for when i was on the go. Literally my phone didn't stop all day not a 30 second break in between the bleeping to say new visitor which was google-bot. no help from support team so i deleted the app. would not recommend.
Daniel from the Marketing team here. Thank you for your review, Amanda. Google bots can be quite a hard task; they’re being shown as a regular visitor within the LiveChat app. It takes more than just a couple of steps (= custom development) to remove them from the application. After reviewing your conversation, I’m pretty sure that’s what my colleague was trying to say. We would be happy to implement the fix for you - please look into your inbox when you get a chance.
What a great app. Very useful and helpful. The 30 days try version is completely awesome. I 100% recommand.
i deleted your stupid and expensive app but its still stuck at my website!
why wont it go away?
this is not acceptable
Sorry for the issue you're facing. I'd like to get some more details so we can try and resolve this for you. If you contact me directly - support[at]livechatinc.com - and provide your website address we can look into this for you. Thanks for your patience! Daniel, Marketing Team at LiveChat.