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not happy. they only do usa and Canada why not Australia and New Zealand along with Europe? If you don't do this someone else will
Hi there! We appreciate you taking the time to leave us some feedback. We're constantly striving to improve our platform to help brands grow their business. We agree that there is a big opportunity outside of the United States and Canada. Our team takes compliance very seriously and we are focused on understanding the unique laws and regulations around the globe that will ensure we can provide a compliant and delightful experience for the brands that use our platform and more importantly the customers who receive communications from them.
Really helpful. They recovered sales intelligently. My customers know they’re talking to a real person and not a bot.
I was charged while still on a free trial. After emailing customer service (Cody) several times I have not received any response regarding my refund. ***Updated Review Dennis did reach out to me and was able to sort out the refund. I still feel there should be some transparency with the trial period and charges upon activating the account.
We do apologize that there was confusion in understanding our risk-free trial. We did refund you 100% even after you added a paid plan and had recovered sales. Hopefully, we can meet your expectations in the future.
Easy set up. Increases revenue. Team is legit. If you want to do SMS cart recovery, look no further - you found the app you need.