LiveRecover SMS Cart Recovery

As a customer for over 1 year, LiveRecover has made a huge difference in helping us recover lost sales. Their human interactions also makes a world of a difference as customers feel they are chatting with our team vs a robot and it gives them a sense of connection to our brand. In 2020, we saw a 22% recovery rate from LiveRecover alone. Giving us an additional $35,000+ in revenue - on AUTOPILOT. So I HIGHLY recommend LiveRecover to any Shopify store owners who want to automate abandoned carts through SMS!

We have been using LiveRecover for about 2 years now and it is amazing. Our recovery rate has gone up 4x. It is definitely a must have! We love it.

We’ve been using LR on our site for about 2 years. It’s a simple solution to ensure a real person is handling your abandoned carts and has gained us thousands of dollars in what would otherwise be lost revenue. Highly recommend.

We are currently in a market where e-commerce is growing in revenue year-by-year. Consumers are introduced to new brands and products on a daily basis. Due to the increase in competition, advertising costs are rising quickly. For this reason, using customer recovery softwares to win-back customers can significantly determine profitability. I have been using Liverecover since the Spring of 2019. From the day I installed the application, Liverecover has consistently recovered 20-30% of my abandoned checkouts who input a phone number. 20-30%!! Liverecover engages very well with abandoned customers through offering customer discount codes and additional supportive measures. Liverecover offers their clients a quick installation process + an easy-to-navigate platform. Sometimes, for my entertainment, I will use the feature where I can view the conversations Liverecover employees have with my customers. Some of the conversations include 20+ text message engagements - they will do everything in their power to win back the customer. The ROI is consistently higher than email marketing and social media advertising. I recommend Liverecover to all Shopify Business Owners who drive moderate traffic and sales. It significantly improved my businesses profitability!!

We have been using LiveRecover for almost a year now. All I can say is what they claim is true! 18-20% conversion rates month after month. Awesome service, we would never operate without it!

Ive been using LiveRecover for over a year on my store and its honestly the absolute best abandoned cart recovery app Ive ever used in my 5+ years of managed and running Shopify stores. With over $35K+ recovered with a 23% conversion rate you really cant beat this. The best part is that they use actual humans for the conversations vs other apps who just use bots and it adds a personal touch that really affects the conversion rate. Love it.

This is one of my must-have apps. Works amazingly well, zero bugs or issues, and an amazing team of folks to back it up. The results speak for themselves. There have been a few wannabe copycat apps that have popped up. Don't waste your time with those. These guys are the real deal.

Installed the Liverecover app in early 2020 and never looked back. Definitely helped out with recovering a ton of abandoned carts. 25% recovery rate too! The best part is that it was so easy to install, took maybe 2 minutes tops and the pricing is very fair. Thanks team :)

Long a time user of LiveRecover, excited to see them on the Shopify app store. I'm not the type of person that ever leaves reviews but this app works magic. Our store presents an unusual challenge since our goods are considered hazardous our shipping labels can cost customers up to $40, because of this we have a 49% cart drop off. LiveRecoer recovers success rate is about 8x what we see on email recovery, plus any purchase we get through them costs us less than a purchase from Facebook. Highly recommend checking them out.

Liverecover is a fantastic app. Their team support is great, it helps recover a lot of sales, and you actually learn a lot about your customers by reading the conversations they have with the Liverecover agents.