Avaliações (93)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
24 de julho de 2024

The set up is incredibly easy and the product is fantastic. It is one of the few apps that drives the customer experience. It allow us to interact with our customer on a personal level and give them the time they deserve. At the end of the day, customer experience is one of the most important aspects of any business and with live recover, we can make it that much better.

nuuds
Estados Unidos
Aproximadamente 2 meses usando o app
2 de julho de 2024

The LiveRecover team has been fantastic, working with us to improve our sales. The agents take feedback super well and leadership understands our goals and challenges as a small business. It has truly been a great experience and we are looking forward to seeing how LiveRecover can help our business grow even more!
The app is easy to set up and use custom workflows and enter a knowledge base that captures who we are as a business and our goals.

Lil Helper
Canadá
Aproximadamente 2 meses usando o app
20 de maio de 2024

Awesome way to recover lost add to carts. Huge help to our site!

V E N T Y
Estados Unidos
Aproximadamente 1 ano usando o app
Data de edição: 1 de fevereiro de 2021

This app is super turnkey and an incredible addition to our entire brand strategy. Every time I look at a conversation one of the assistants write when a customer asks questions, it’s like they are an actual employee with how much knowledge and research they respond back with. This app is just a no brainer and the team behind the app are incredibly smart. I loved how fast and easy it was to get setup and having humans is way better than the chatbots. More than highly recommend this app, it’s really a vital missing piece if you don’t have it!

TinyCrumble
Estados Unidos
Mais de 5 anos usando o app
16 de janeiro de 2021

Love Liverecover! It really helped us capture more abandoned shopper than we thought was possible. Our store saw an immediate boost after downloading! Highly recommend

Dao Drops
Estados Unidos
Quase 4 anos usando o app
Data de edição: 14 de janeiro de 2021

A great service which is also customized for our special requirements! We couldn't be happier about the service . Their customer support is incredible also. We have used them for almost a year now and the incremental revenue Liverecover brings with SMS cart recovery with human agents is a big time saver.

Buywow USA
Estados Unidos
Mais de 3 anos usando o app
1 de março de 2023

This app has been great for us and the team is always very responsive when we have questions or need updates.

Juice WRLD | 999 CLUB
Estados Unidos
Mais de 3 anos usando o app
19 de fevereiro de 2021

We've been thinking of having our customer service team text customers and then we found LiveRecover. I really couldn't be happier with it. The platform is excellent. Our company is VERY focused on our brand and customer interactions and the LiveRecover reps were EXTREMELY attentive and responsive. The setup was virtually none. I had the app connected & fully functioning in about 5 minutes, with no credit card and a free trial. If there is one app you can literally add to you store in 5 minutes and make more money, this is it. No creating emails or anything. Really satisfied :)

Unagi
Estados Unidos
Aproximadamente 3 anos usando o app
15 de janeiro de 2021

We have been using this app for well over a year now and it's been a game-changer for us. We have maintained well over a 25% cart recovery rate which is unheard of. Not to mention, the assistants can answer other helpful customer concerns and questions and intuitively do so. Total set it and forget it app. Customers can tell they are texting a real human too which makes all the difference in terms of customer service quality.

Braxley Bands
Estados Unidos
Aproximadamente 3 anos usando o app
14 de janeiro de 2021

Been using LiveRecover for 4-5 months with our store and it’s the Atlantis of Shopify apps. If you’re not using LiveRecover to recover abandoned carts via SMS, you’re leaving significant money on the table. Our team regularly recommends this app to all of our friend’s brands as well.

disco
Estados Unidos
Quase 3 anos usando o app