LiveRecover SMS Cart Recovery , 68 avaliações

We have been using this app for well over a year now and it's been a game-changer for us. We have maintained well over a 25% cart recovery rate which is unheard of. Not to mention, the assistants can answer other helpful customer concerns and questions and intuitively do so. Total set it and forget it app. Customers can tell they are texting a real human too which makes all the difference in terms of customer service quality.

This is the second store I've installed LiveRecover on, it will also go on any future sites I build. These guys were the pioneers of this human abandoned cart recovery so be weary of people trying to imitate them. Excited to see what other products they come out with.

Been using LiveRecover for 4-5 months with our store and it’s the Atlantis of Shopify apps. If you’re not using LiveRecover to recover abandoned carts via SMS, you’re leaving significant money on the table. Our team regularly recommends this app to all of our friend’s brands as well.

Such easy set up .. but most importantly, I love getting to see the text interactions because the team is legit at communicating with customers. Must have for ecomm

This app is super turnkey and an incredible addition to our entire brand strategy. Every time I look at a conversation one of the assistants write when a customer asks questions, it’s like they are an actual employee with how much knowledge and research they respond back with. This app is just a no brainer and the team behind the app are incredibly smart. I loved how fast and easy it was to get setup and having humans is way better than the chatbots. More than highly recommend this app, it’s really a vital missing piece if you don’t have it!

Live recover has been a great app for me to recover sales. It super easy to use, and I love the payment option flexibility.

We have this used this app for years and love it. We believe this team to constantly be submersed in the abandonment space and be leading in innovation and work flow. We appreciate all the extra sales! - Resolution resolutioncolo.com

As a customer for over 1 year, LiveRecover has made a huge difference in helping us recover lost sales. Their human interactions also makes a world of a difference as customers feel they are chatting with our team vs a robot and it gives them a sense of connection to our brand. In 2020, we saw a 22% recovery rate from LiveRecover alone. Giving us an additional $35,000+ in revenue - on AUTOPILOT. So I HIGHLY recommend LiveRecover to any Shopify store owners who want to automate abandoned carts through SMS!

We have been using LiveRecover for about 2 years now and it is amazing. Our recovery rate has gone up 4x. It is definitely a must have! We love it.

We are currently in a market where e-commerce is growing in revenue year-by-year. Consumers are introduced to new brands and products on a daily basis. Due to the increase in competition, advertising costs are rising quickly. For this reason, using customer recovery softwares to win-back customers can significantly determine profitability. I have been using Liverecover since the Spring of 2019. From the day I installed the application, Liverecover has consistently recovered 20-30% of my abandoned checkouts who input a phone number. 20-30%!! Liverecover engages very well with abandoned customers through offering customer discount codes and additional supportive measures. Liverecover offers their clients a quick installation process + an easy-to-navigate platform. Sometimes, for my entertainment, I will use the feature where I can view the conversations Liverecover employees have with my customers. Some of the conversations include 20+ text message engagements - they will do everything in their power to win back the customer. The ROI is consistently higher than email marketing and social media advertising. I recommend Liverecover to all Shopify Business Owners who drive moderate traffic and sales. It significantly improved my businesses profitability!!