LiveRecover SMS Cart Recovery , 59 reviews

Overall rating
4
Counts per rating level
  • 90% of ratings are 5 stars
    53
  • 2% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
    1
  • 7% of ratings are 1 stars
    4
Edited April 28, 2021

I was charged while still on a free trial. After emailing customer service (Cody) several times I have not received any response regarding my refund. ***Updated Review Dennis did reach out to me and was able to sort out the refund. I still feel there should be some transparency with the trial period and charges upon activating the account.

Fervor Montreal
Canada
Time spent using app: About 2 months
LiveRecover replied April 27, 2021

We do apologize that there was confusion in understanding our risk-free trial. We did refund you 100% even after you added a paid plan and had recovered sales. Hopefully, we can meet your expectations in the future.