Reviews (80)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for boosting revenue through effective cart recovery, with recovery rates up to 46.9%. It's praised for using real people for customer interaction, leading to higher conversion rates. Features like A/B testing and customizable workflows enhance its utility. The app integrates seamlessly, is easy to set up, and shows immediate results. Merchants commend the responsive support team and consider it essential for their e-commerce strategy.

May 22, 2026

We’ve been using LiveRecover for a few months now, and the results speak for themselves. The onboarding process was seamless, and their team is incredibly professional and responsive. If you want a hands-off way to recover abandoned checkouts with a personal touch, this is it.

Dose
United States
2 months using the app
May 8, 2026

Very responsive team and clear ROI

The Merman
United States
24 days using the app
April 28, 2026

What sets LiveRecover apart is the team behind it. They've been genuinely collaborative — proactively suggesting new tests and willing to build flows around our specific business needs rather than pushing a one-size-fits-all setup. It feels like they're as invested in our performance as we are.

That partnership shows in the results. Our returning customer flow has been the standout, converting at 46.9% with a 45.3% reply rate. Holdout testing gave us real confidence the lift is incremental, and for every 1 customer who redeemed the discount code, 3.7 more bought without it — the conversation itself drives action.

If you're a Shopify brand serious about retention, LiveRecover is a no-brainer.

Awe Inspired
United States
7 months using the app
April 24, 2026

We’ve been extremely impressed with LiveRecover. It fills a critical gap in our funnel by adding a real human touch exactly where automation falls short. Simple to implement, high impact, and a great addition to any eCommerce stack.

Azuna
United States
24 days using the app
December 9, 2025

Ohsnap
United States
Over 1 year using the app
December 3, 2025

The team at LiveRecover is very responsive and helpful. Setup was a breeze, and I've had great customer service through onboarding and afterwards. I am looking forward to seeing recovered carts start to rise!

SAYSO
United States
Over 2 years using the app
October 24, 2025

Super smooth onboarding, excellent support team, and impressive recovery results. Highly recommend if you’re looking to boost conversions without adding extra work.

Dr.Dabber®
United States
5 months using the app
September 30, 2025

From start to finish the team was so helpful which is one thing i look for when onboarding partners, but I couldn't recommend the app more! What a great tool to have at your disposal and really has made a difference

MANSSION
United States
27 days using the app
September 24, 2025

I recommend LiveRecover to anyone with a Shopify store, a growing brand, or even just an entrepreneurial spark. It’s one of the easiest wins for boosting revenue and customer connection. Do yourself a favor and get LiveRecover!!!

Vin.
United States
3 months using the app
July 11, 2025

Great results so far, and super easy to use

Flowell
United States
2 months using the app