LiveRecover SMS Cart Recovery

LiveRecover SMS Cart Recovery

$49/月起
评分(4.5)
评论
开发人员

亮点

深受同类商家的喜爱
  • 位于美国

关于此应用

推出日期

2021年1月14日

语言

英语

这款应用未翻译成简体中文

适配以下产品:

ReCharge, zipify, one click upsell

将您的被遗弃的购物车转化为销售——带有人性化的触摸。

LiveRecover为您提供了提高收入、AOV和转化率的短信工具。我们的现场代理人通过个性化的外展恢复您的客户的被遗弃的购物车。在几分钟内与您的商店集成,体验真人与您的客户互动的ROI。无论您是企业直销品牌还是刚刚开始您的业务,我们都有适合每个人的计划。

LiveRecover为您提供了提高收入、AOV和转化率的短信工具。我们的现场代理人通过个性化的外展恢复您的客户的被遗弃的购物车。在几分钟内与您的商店集成,体验真人与您的客户互动的ROI。无论您是企业直销品牌还是刚刚开始您的业务,我们都有适合每个人的计划。 更多
  • 现场代理人与您的客户进行实时短信对话。
  • 配置由自定义条件触发的被遗弃购物车的工作流。
  • 使用现有的常见问题解答来填充您的知识库以通知代理人。
  • 为每个客户生成唯一的一次性折扣码。
  • 访问Insights并深入了解性能指标。

包含自动翻译的文本

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定价

增长计划

$49/月

+我们产生的收入的10%

  • 现场人类代表
  • 唯一的折扣码

专业计划

$199/月

+我们产生的收入的5%

  • 现场人类代表
  • 唯一的折扣码
  • 购物车细分

增长计划

$49/月

+我们产生的收入的10%

  • 现场人类代表
  • 唯一的折扣码

专业计划

$199/月

+我们产生的收入的5%

  • 现场人类代表
  • 唯一的折扣码
  • 购物车细分

包含自动翻译的文本

显示原文

所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

78 条评论

整体评分
4.5
每个评分等级的数量
  • 90% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 8% 的评分是 1 星
2024年2月5日

I was happy with your service but recently they charged me wrongly for multiple transaction almost amounting to $10,000 in revenue and I have been trying to get my money back since 10 days but they haven't responded me in last four days.

I am planning to take legal action if this is not resolved and will let you know guys the other way around if it gets resolved as well

Arkjunction Official
印度
6个月 人在使用应用
LiveRecover已回复 2024年2月13日

Thank you for your review. We're genuinely sorry for the inconvenience caused by the billing mix-up, which stemmed from the multiple transactions related to the redeemed discount code. We had been actively working to rectify the situation since our initial communication. While we acknowledge the delay in our responses during the weekend, we want to clarify that our team diligently processed a full refund on Monday, February 5th, addressing the mistake in the recovered sales. We're committed to making sure our billing communications are perfectly clear from now on. Our goal is to always keep you well-informed and never leave you feeling uninformed.

If you have any additional questions or require further assistance, our customer support team is standing by, offering straightforward assistance without any ambiguity. We value your attentiveness in helping us maintain our standards.

2024年1月29日

I used to have the same issue. I signed up for it, and I followed the article for the check out system setting once I follow the article, I begin to create the workflow and I’ve been waiting more than 24 hour for the conversation to start live agent? support was great. But the issue was not solved. I’ve been waiting more than a week, but I’ll definitely come back. Hopefully I’ll give myself a chance again and hopefully it works this time and if it doesn’t, I’ll sign up with a different company.

Gentlemen Gear
美国
6个月 人在使用应用
2024年3月6日

Incredibly easy to set up, Steve explains how everything works simply yet detailed while making us feel confident using LiveRecover. Our audience loves knowing there is a real human behind the outreach messages. Aleena is very quick in responding to questions and on top of everything! We've seen great early data for recovered sales. Definitely recommend.

Top of the Mornin Coffee
美国
14天 人在使用应用
2023年11月26日

Took money after removing app weeks prior. They won't respond to emails. Very unprofessional. I've noticed others complain of the same issue. This isn't a coincidence. This is a shady app.

Sapphire Ace
美国
22天 人在使用应用
LiveRecover已回复 2023年12月26日

Thank you for your review. We’re sorry to hear about your frustration, but let’s clear the air: no shades or shadows here, just a bit of a mix-up with the billing after you uninstalled the app. Rest assured, we’ve processed your $9 refund within 24 hours of receiving your email on a Sunday evening.
We’re on the ball to ensure our billing communications are crystal clear going forward. It’s never our intention to leave you feeling out of the loop.
If you’ve got more to say or need further assistance, our customer support team is ready to step in—no shadiness, just straight-up service.
We appreciate your vigilance in keeping us in check.

2023年11月16日

LiveRecover has been a game changer for us. By day 3 it was already having a clear impact on our bottom line. I was shocked with how quickly it was recovering lost orders, especially on our non-buyers. Obviously, the main benefit is all of the incremental revenue it brings in; however, it has 2 additional benefits. The first is that customers and potential customers love having someone to talk to. Since they use live agents and not AI, people are having real conversations. It is not just "here's a code." They ask questions, give thoughts, and guide them through the buying process. Our customers then thank them and say it was the best shopping experience they have ever had. The second benefit is we learn why people do not complete the purchase. Since these people are having full conversations, they will mention why they got to the checkout page and did not convert. It's basically serving as a surveying tool which we can use to optimize our site. Based on people's comments, we are making changes to our site to help optimize.

If you're a Shopify brand, there is no reason not to try out LiveRecover. I've already referred them to a few of my contacts in the industry who will be trying them in Q1 2024. I've used a lot of MarTech and LiveRecover has been the fastest to profitability and one of the most valuable tools I've ever used.

Jordan Craig
美国
15天 人在使用应用

关于此应用

推出日期

2021年1月14日

语言

英语

这款应用未翻译成简体中文

适配以下产品:

ReCharge, zipify, one click upsell

由 LiveRecover 开发

关于 LiveRecover

平均评分 4.5

在为 Shopify 应用商店开发应用方面有 6 年的经验

12407 N Mopac Expy, suite #250-238, Austin, TX, 78758, US

支持

发送消息

support@liverecover.com

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