LiveRecover SMS Cart Recovery

LiveRecover SMS Cart Recovery

From $9/month. Additional charges may apply.
Rating (4.6)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

January 14, 2021

Languages

English

Works with

ReCharge, zipify, one click upsell

Texting that converts your abandoned carts into sales — with a human touch.

LiveRecover gives you the tools you need to increase revenue, AOV, and conversion rates with SMS. Our live agents recover your customers' abandoned carts through personalized outreach. Integrate with your store in minutes and experience the ROI of real humans interacting with your customers. Whether you're an enterprise DTC brand or just starting your business, we have a plan for everyone.

LiveRecover gives you the tools you need to increase revenue, AOV, and conversion rates with SMS. Our live agents recover your customers' abandoned carts through personalized outreach. Integrate with your store in minutes and experience the ROI of real humans interacting with your customers. Whether you're an enterprise DTC brand or just starting your business, we have a plan for everyone. more
  • Live agents engage in real-time SMS conversations with your customers.
  • Configure Workflows triggered by abandoned carts with custom conditions.
  • Use existing FAQs to populate your Knowledge Base to inform agents.
  • Unique one-time discount codes are generated for each customer.
  • Access Insights and dive into performance metrics.

Pricing

Startup Plan

$9/month

+20% of the revenue generated by us

  • Live Human Reps
  • Unique Discount Codes

Growth Plan

$49/month

+10% of the revenue generated by us

  • Live Human Reps
  • Unique Discount Codes

Pro Plan

$199/month

+5% of the revenue generated by us

  • Live Human Reps
  • Unique Discount Codes
  • Cart Segmentation

Startup Plan

$9/month

+20% of the revenue generated by us

  • Live Human Reps
  • Unique Discount Codes

Growth Plan

$49/month

+10% of the revenue generated by us

  • Live Human Reps
  • Unique Discount Codes

Pro Plan

$199/month

+5% of the revenue generated by us

  • Live Human Reps
  • Unique Discount Codes
  • Cart Segmentation

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

75 reviews

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
November 16, 2023

LiveRecover has been a game changer for us. By day 3 it was already having a clear impact on our bottom line. I was shocked with how quickly it was recovering lost orders, especially on our non-buyers. Obviously, the main benefit is all of the incremental revenue it brings in; however, it has 2 additional benefits. The first is that customers and potential customers love having someone to talk to. Since they use live agents and not AI, people are having real conversations. It is not just "here's a code." They ask questions, give thoughts, and guide them through the buying process. Our customers then thank them and say it was the best shopping experience they have ever had. The second benefit is we learn why people do not complete the purchase. Since these people are having full conversations, they will mention why they got to the checkout page and did not convert. It's basically serving as a surveying tool which we can use to optimize our site. Based on people's comments, we are making changes to our site to help optimize.

If you're a Shopify brand, there is no reason not to try out LiveRecover. I've already referred them to a few of my contacts in the industry who will be trying them in Q1 2024. I've used a lot of MarTech and LiveRecover has been the fastest to profitability and one of the most valuable tools I've ever used.

Jordan Craig
United States
15 days using the app
October 13, 2023

A great product. Easy to install and drives a lot of incremental value. if all shopify apps were like this, i would feel a lot better about using them.

Dosaze
United States
6 months using the app
August 9, 2023

LiveRecover has proven to be a priceless resource for our business. The ROI each month is extremely high, and our AOV through LiveRecover tends to be significantly higher than our standard site AOV.

As a vaporizer brand, we are subject to SHAFT rules and regulations and have had a lot of trouble with different SMS carriers in the past. Every other platform has simply told us "sorry, there's nothing we can do" when SMS carriers have shut our brand down. The LiveRecover team is the first platform that has been a true partner to us through these issues.

When their carrier shut our brand down, the LiveRecover team went to bat for us, found a completely new carrier, and was able to set our account back up within a few months. They did all the research and legwork to find and start working with this new carrier, which we could not be more grateful for!

Our team here at Ooze only has glowing, positive things to say about using LiveRecover and the support they've provided us. It is SO simple to use, their team literally does everything for you. If I could rate this service higher than 5 stars, I would!

Ooze
United States
7 months using the app
November 26, 2023

Took money after removing app weeks prior. They won't respond to emails. Very unprofessional. I've noticed others complain of the same issue. This isn't a coincidence. This is a shady app.

Sapphire Ace
United States
22 days using the app
August 9, 2023

LiveRecover is a great app that I would highly recommend. We are continually impressed with the results. We see sales each month recovered through their personalized abandoned cart recovery and customer centric approach. Steve and the team are the best!

Rumored
United States
Almost 3 years using the app

About this app

Launched

January 14, 2021

Languages

English

Works with

ReCharge, zipify, one click upsell

Built by LiveRecover

About LiveRecover

4.6 average rating

3 years building apps for the Shopify App Store

12407 N Mopac Expy, suite #250-238, Austin, TX, 78758, US

Support

Send a message

support@liverecover.com

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