LiveRecover SMS Cart Recovery

LiveRecover SMS Cart Recovery

by LiveRecover

SMS Abandoned Cart Recovery with Live Human Sales Texting

5.0 of 5 stars(40 reviews)

SMS Abandoned Cart Recovery

Our agents engage in real-time conversations with your customers who abandon their cart via text message. Recover 3x more sales with SMS

Human Powered Text Messages

We answer your customers questions, offer discounts, and inspire them to take action and complete their purchase.

SMS Marketing & Sales Experts

Why didn't they complete their purchase? The more you know about what your customers want, like, and dislike, the better you can serve them.


About LiveRecover SMS Cart Recovery

Why LiveRecover SMS Cart Recovery? LiveRecover sends human-powered text messages from your Shopify store to customers that abandoned cart and convert them into sales. Live SMS conversations with customers allow for upsell opportunities, answering support questions, and generating more sales.

Retargeting your abandoned cart sales to provide live chat support via text message is crucial. Upsells, subscriptions, checkout, and cart recovery can all be utilized over SMS/text.

LiveRecover - Human-powered text message sales team

LiveRecover helps eCommerce stores recover abandoned carts over text message. There's a lot of Shopify apps that promise to help you recover abandoned carts. You'll pay a monthly fee to use those apps, and they'll get to work emailing your customers.

Sure, you might get some customers to come back and buy with emails, but text messages beat email conversion rates, straight up, every time.

You can't text all of your abandoned carts because, well, that just doesn't scale. And who has the time?

Instead, LiveRecover's human-powered sales team will text your customers that abandon cart for you, converting carts into sales. SMS marketing powered by humans.

The Human Touch That Brings Them Back

Most customers have no interest in receiving messages from automated bots. That's why LiveRecover makes use of both text messages and real conversations with real human beings.

Our sales team starts a conversation with your customers to reclaim their interest and get them back into their carts. We answer your customers' questions, offer discounts, and inspire them to take action and complete their purchase.

Gain Insights Into Your Customer Base

The more you know about what your customers want, like, and dislike, the better you can serve them. LiveRecover's interactive features help you gain insights into your customers even as you gain revenue that might otherwise be lost.

With every conversation, we gather valuable data that can inform every aspect of your online sales strategy. You'll get better and better at selling to your target market -- one conversation at a time.

LiveRecover SMS marketing tool has integrations with CartHook, One Click Upsell by Zipify aka OCU, Gorgias, ReCharge Subscription, Bold Subscription, and other sales, subscription, upsell and email apps.

Integrates with

  • CartHook,
  • ReCharge,
  • bold subscription,
  • zipify,
  • OCU,
  • one click upsell

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Support

Pricing 14-day free trial

See all pricing options
Startup Plan

Free to install

+20% of the revenue generated by us

  • Live Human Reps

Growth Plan

$49/month

+10% of the revenue generated by us

  • Live Human Reps

  • Unique Discount Codes

  • Custom Cart URL

Pro Plan

$99/month

+5% of the revenue generated by us

  • Live Human Reps

  • Unique Discount Codes

  • Custom Cart URL

  • Contextual Insights

  • Cart Segmentation

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
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Most recent reviews

Lianox

We've been with LiveRecover for 8 months - and its one of my favorite apps. We love it, our customers love, it prints us money and the LiveRecover team is awesome. Whats there not to love? Our customers feel like they have a brief but direct and extremely personal line directly to our team - which sways them over to make the purchase decision. Love love love.

Unagi

We've been thinking of having our customer service team text customers and then we found LiveRecover. I really couldn't be happier with it. The platform is excellent. Our company is VERY focused on our brand and customer interactions and the LiveRecover reps were EXTREMELY attentive and responsive. The setup was virtually none. I had the app connected & fully functioning in about 5 minutes, with no credit card and a free trial. If there is one app you can literally add to you store in 5 minutes and make more money, this is it. No creating emails or anything. Really satisfied :)

Designer Revival

LiveRecover is one of those few Shopify apps where you 1) understand its value prop immediately and 2) see its impact on the business in the same amount of time. Super intuitive set up with robust and comprehensive controls. I'm able to go from 30K foot view to individual customer conversation to help pinpoint why customers are abandoning their carts on our website. The team is constantly figuring out ways to enhance their product and roadmap while aspiring to be a brand partner rather than a conventional vendor.