Livescale, Live Shopping

Our team has used Livescale twice now, and it's such a great way to interact with our customer base on a more personal level. Can't wait for our future events! Plus, the customer support team is wonderful.

We have used LiveScale to run shopping events from our website a number of times. Each time we do a little better than the time before; but this last time, we did a lot better than the time before. We have learned there is both art and science to selling live on your own website, but when you crack the code, it can be great business! The science part is about having the right offers at the right time for the customers who are shopping; and the art part is about presenting the offers in a way that builds community with your customers, builds affinity for your brand, and most importantly, sells your products. The LiveScale team helped us with both the art and the science. As with all new technology, there were a few growing pains early on, but the support team was very responsive and even made sure they were on hand to support us in real time during our LiveScale broadcasts! If you're new to this kind of selling, I strongly recommend trying it as a complement to the selling you are doing in other channels. We love it, and so do our customers!

We started using this app to help improve our live streaming. It has been a great way to engage our audience and provide a better live shopping experience. We love being able to interact with our audience by the polls feature. It's also great that you can view the poll responses and save that data for later. The app has great post live event analytics. Our Livescale point of contact, Chanida, has been amazing to work with and has been very helpful with answering any questions we have. We have experienced some technical difficulties in the control room, but besides that it has been a great application!

Livescale is a great Live Shopping app and we have been very happy with our experience. The app is easy to set up and their team is very helpful with setup questions/best practices/ general advice. The seamless integration with Shopify and audience engagement capabilities like polling was the reason we decided to work with them and we're happy we did!

I have now used Livescale 3 times to host live shopping events and each time has been such a seamless experience. It's honestly the best way to create an interactive experience with your audience/followers/customers. Not only do you get to connect on a whole new level (talking directly to the shoppers, answering questions live, etc.), you also get SO much value out of it. From direct customer feedback to extra revenue (we make more during live shopping events which offer discounts than we do on regular pre-sales!) it's really a no-brainer. Don't be intimidated by the live aspect! It really humanizes the shopping experience which is so rare to come by these days. I truly can't wait to host another Livescale event.