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support is not replying i paid for a membership and it says not activated so i can't see sessions and support never replies
GUYS DO NOT INSTALL THIS APP , they will mess up your shop and enter your data, and you will have thousands of bots from china in your store
Hi,
We’re really sorry to hear about the issues you’re experiencing. Your membership should activate instantly, so something clearly didn’t work as expected — we’ll be happy to fix it for you right away.
Just to clarify: our app does not interact with your store data in the way described, and we absolutely do not generate any artificial traffic. This seems to be a misunderstanding, but we’re here to help resolve your real issue.
👉 Please reach out to us via our support chat or email us at hello@livesession.io — we’ll make sure your account is activated and everything works properly.
Thanks,
LiveSession Team
Heat maps doesn't work, elements don't show up. Wrote for support 2 weeks ago, no response after trying to get in contact again.