LiveSupporti ‑ Live Chat

LiveSupporti ‑ Live Chat

da LiveSupporti

Live Chat for your Shopify store

3.9 de 5 estrelas(9 avaliação)

Sobre LiveSupporti ‑ Live Chat

Features

  • Real-time visitors monitoring - you can see who is browsing your store and on which page they currently are in real-time.
  • Shopify cart - see what your customers have in their cart.
  • Branding - you can customize the colors of your chat box, use your own company logo, upload pictures of your agents and add attention grabber.
  • Multilingual - your chat box can be displayed in any language you want. You just add your languages and the chat box detects automatically the language of your visitors.
  • Custom dimensions - you can set the height and the width of your chat box.
  • Automatic messages - you can show different messages on different pages which will be displayed after specified amount of time.
  • Offline messages - when you are not online your visitors can leave you a message and you can get email notification.
  • Groups - you can assign your agents to different groups, e.g. Sales, Support
  • Visitor information - you can view where your visitors came from, how long they are browsing your website, how long they are on specific page, their country, IP, operating system and device.
  • Chat history - you can view your past chats.
  • Notifications - you receive notifications on your desktop and mobile phone when someone sends you a message.
  • File transfers - your visitors can send you files and your agents can send files to your visitors.
  • Shortcuts - use them when you don't want to type same answer over and over.
  • Visitor transfer - one agent can transfer the chat to another agent.
  • Statistics - you can view the number of your chats and missed chats.
  • Filters - you can set up your chat box in way that it will be visible only for visitors from specific countries.

Integração com

  • iPhone,
  • iPad,
  • Android,
  • Apple Push Notifications,
  • Android Push Notifications

Veja o app em ação

Saiba como o app funciona em uma loja de exemplo.

Ver loja de exemplo

Galeria de mídia

Atendimento

Free

Grátis

  • Unlimited websites
  • Unlimited chats
  • Unlimited concurrent chats
  • Real-time visitors monitoring
  • Chat history
  • iOS/Android apps

Premium

$5/mês

$1 for additional agent

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters
  • Custom sounds
  • Shortcuts
  • REST API

Premium

$4/mês

faturado em $48 uma vez por ano

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters
  • Custom sounds
  • Shortcuts
  • REST API

* Todas as cobranças são faturadas em USD.
** As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

3.9 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.

  • 5 de 5 estrelas
    78% das avaliações são de 5 estrelas
  • 4 de 5 estrelas
    0% das avaliações são de 4 estrelas
    (0)
  • 3 de 5 estrelas
    0% das avaliações são de 3 estrelas
    (0)
  • 2 de 5 estrelas
    0% das avaliações são de 2 estrelas
    (0)
  • 1 de 5 estrelas
    22% das avaliações são de 1 estrelas

Avaliações mais recentes

TRINCAT

Automated messages do not pop up at all... after chat, when customer close the chat, the screen freezes, can not continue browsing not even refresh. Not for my store

Update 28/07/2020 Yes of course everything is working perfect.. until it doesn't. I tested your app with 4 phones (Samsung S8+, S9+, Lg G6 and G7) Samsung tablet A7, and 3 Laptops.. So after that i unistall the app. YES THE SCREEN FREEZES AFTER USING THE CHAT, WHEN WE CLOSE IT, YOU CAN NOT EVEN REFRESH YOUR PAGE TO CONTINUE BROWSING! WHAT IS THE WORSE IS THAT NOBODY ABSOLUTELY NOBODY ADMIT WHEN THERE IS A MISTAKE, AND THAT'S WHY I GIVE YOU FROM 2 TO 1 START NOW. Did You asked me to describe to you what happened so you can fix it and improve it??? NO!!! And this is a common problem, nobody wants to fix the issue. Yes it works fine in 80% of the time.. BUT WHAT IN THOSE 20% WHEN IT DOESN'T??? THOSE 20% OF US WE DON'T MATTER RIGHT? SO INSTEAD OF ASKING US WHAT IS THE PROBLEM YOU WRITE ME SOME ANSWER SAYING OH, EVERYTHING IS WORKING PERFECT WE ARE HERE TO HELP... So do you really think that all of us here when we write a comment negative or positive we do it for fun? NO!!! We do it because maybe it help somebody to see that his issue happened to somebody else. BUT YOUR DENIAL IS ASSAULTING!!!

Resposta do desenvolvedor

28 de julho de 2020

We are really sorry to see your review. The reasons you don't see the auto messages could be that in your dashboard in auto messages settings, you can set it per page, for all pages, for mobile or to pop-up even when the chat has already started. Depending on these settings, the auto message will pop-up or will not.
Regarding the screen freezing issue, it could be triggered by some of your browser extensions or add-ons.

Live in the Light

Have loaded this app just today and made several adjustments easily and quickly. Needed a little help and the support was quick and really helpful. Great app!

Blanket Sauna

This app is awesome means all the features are embedded in just a one app.It's user as well as customer friendly .We can send our attachment,having emoticons . Love it