LiveSupporti ‑ Live Chat

LiveSupporti ‑ Live Chat

Pricing
Free plan available
Rating
4.2 (5)
Developer
LiveSupporti

Chat with your customers and provide great customer experience.

LiveSupporti allows you to chat with your customers while they are browsing your Shopify store. You can help them and answer their questions in real-time which will create better experience. Providing great customer support can boost your sales and make your customers happy.

LiveSupporti allows you to chat with your customers while they are browsing your Shopify store. You can help them and answer their questions in real-time which will create better experience. Providing great customer support can boost your sales and make your customers happy. more
  • Real-time visitors monitoring - see who is browsing your store.
  • Shopify cart - see what your customers have in their cart.
  • Branding - you can customize the colors of your chat box to match your brand.
  • Multilingual - your chat box can be displayed in any language you want.
  • Ticketing system - create better collaboration with your customers.

Languages

English

Works with

  • iPhone
  • Android
  • Apple Push Notifications
  • Android Push Notifications

Pricing

Free

Free

  • Unlimited websites
  • Unlimited chats
  • Unlimited concurrent chats
  • Real-time visitors monitoring
  • Chat history
  • iOS/Android apps

Premium

$5 / month

$1 for additional agent

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters

Premium

$48 / year

  • All features in Free plan
  • Multilingual
  • Color customization
  • Tickets
  • Custom logo
  • Send files
  • Groups
  • Filters

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (5)

Overall rating
4.2
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
August 30, 2019

I tried different chat apps. Some too pricey to upgrade since we don't use chat that often. The premium version was the best value. Customer service was great!

BoltzEquipmentParts.com
United States
4 months using the app
October 4, 2023

I have downloaded the app, but when I go on my website it's not showing up. I need urgent help

OzSupply - Hardware, Spare Parts, Accessories
Australia
Almost 3 years using the app
LiveSupporti replied October 6, 2023

Hi there,
We have already replied to your emails regarding the issue you may have and we are not sure why you didn't receive our emails. We will post the solution to your issue here as well. The chat box is not displayed on your website because the setting "Show only in pop-up", which can be found under Settings > Advanced it turned on. Please turn it off and click on "Update" button. When this setting is on, the chat box will not show up, until the website visitor clicks on a specific button or link, which needs to have a special CSS class, which can be set manually only if you have access to your website HTML code. If you have more questions, please don't hesitate to contact us, we will be more than happy to help.

December 13, 2019

I recommend this app, highly! Super easy and simple to use. Allows you to customize to match your brand, and their customer support is always available. The app is super intuitive and straightforward.

DoggyBathroom - The Best Dog Litter Box with Vertical Pee Pads
Canada
9 days using the app
LiveSupporti replied December 13, 2019

Thank you so much for your review :)

February 8, 2019

This app is not getting enough attention. I have tried no less than 5 different live chat/real time visitor monitoring apps and this one is the most concise, easiest to use that I've tried. It's also one of the least expensive ones out there. It was easy to set up and the few questions I had were answered immediately on chat with their tech support. It is also not filled with a ton of fluff you won't have time to look at when monitoring your visitors in real time. So far, I absolutely love this app and it's been the one I've been looking for, for over a year!

Dead Fly Zone
United States
3 days using the app
May 11, 2020

Have loaded this app just today and made several adjustments easily and quickly. Needed a little help and the support was quick and really helpful. Great app!

Live in the Light
United Kingdom
About 5 hours using the app

Support

App support provided by LiveSupporti.

Or visit their support portal

Developer

LiveSupporti

Izola planina 123, Ruse, 7000, BG

Launched

April 6, 2016

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