絞り込む
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評価順
I uninstalled the app and sent a direct message ststing that i would not be using the app and I have still been charged. I will be taking this up with shopify for a refund
Hi there,
Thank you for your feedback - we're sorry to hear this caused frustration, and we want to explain what happened.
Your subscription was activated on January 27, and Shopify operates on fixed 30-day billing cycles. When a new billing period begins, Shopify automatically processes the charge for that full cycle. The charge you saw on March 26 was for the cycle that had already started on March 5 - two days before the app was uninstalled on March 7. This is how Shopify's billing system works for all apps on their platform, and unfortunately it's not something we as developers control.
If you have any further questions, feel free to reach out to us directly at support@revhope.io and we'll be happy to help.
Best regards,
The Revhope team
Easy to Start
This is something new for us, so we had many questions. But with the app team was easy approachable.
The team answered all our questions fast, explained how it works, and even gave advice for our store. It was easy to set up.
If you are not sure how AI works or how to use it for your shop – this is a good place to start.
We tried this app to keep up with AI search trends. Setup was easy, and within a week, we’re seeing new traffic from AI sources. The dashboard is clear, and support has been helpful. So far, it’s delivering as promised.
Thank you for your review! We’re happy to hear the setup was smooth and the dashboard feels clear — that’s exactly how we designed it. Our goal is to help you stay ahead as AI search evolves, giving your store a long-term advantage with better indexing, faster product discovery, and clearer signals for AI agents.
If you have any questions in the future, or if you’d like to learn how to further optimize your llms.txt file, feel free to contact us — we’ll be happy to help!
Best regards,
The Revhope team