Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store performance and speed, leading to increased sales and improved customer experience. Its preloader and transition effects add a professional touch, and its customization options, including custom images or logos, are well-liked. Support is praised for its efficiency and helpfulness. Some merchants report a rise in conversion rates after using the app.

February 13, 2020

This is my first time using the app. So far it seems to be getting the job done. I look forward to using it. Thank you.

Lil Stupid The Brand
United States
About 4 years using the app
April 30, 2020

wish i could customize the image without paying the plan........................................................................................................................................................................

Ungendered Store
Canada
5 months using the app
February 23, 2020

Just downloaded and just want to try my own pictures thats why i am leaving this random review. nothing to see here captain.

ecognito
Greece
5 months using the app
Edited February 16, 2020

I love the app but i feel it had a free option to use custom image or logo, it's so basic, at least they had provided few more options if in not logo.

Flaunt Basket - Designer Silver Jewellery
India
4 months using the app
February 6, 2020

So far the app is easy to use and is having a positive impact on the website loading times. Will be nice to get a custom icon.

Ny-Haara
United Kingdom
2 months using the app
Ninety9 🥇 replied February 6, 2020

We are more than happy that we could be helpful to your business in a way.
We work really hard to achieve not only your satisfaction, but your customers satisfaction to!
Keep in mind that we are working on new features that should be released in a month or so.

Best regards, Ninety9 team!

Edited October 7, 2022

The app is pretty cool but fails in a lot of places to not be worth it.
First off, I got this app to help customers have a better transition to the checkout screen which has been slow on my site. Hope this will help, it, unfortunately, did not, and looks like it's an issue with Shopify and nothing Ninety9 can do. However, I found that the functions were cool and started playing around with them, I am getting a trial so why not explore As I was exploring and changing the settings and functions to how I liked them, I found there annoying glitch or issue, if you have set your setting the way you'd like it, but wanted to add some "add-ons" you unfortunately will have to redo all what you have set, because the app would go to "default" everytime you add on.
I am a person of feedback, you can take it as it is, or you can try to improve your site with customer feedback. So I replied to the chat I had, explaining how the reset to default every time I upgraded the app pissed me off, the rep N. Nikolov, was nice enough to not listen to the concern nor pay attention to what I was trying to say, telling me "You need to set up your settings only once after your upgrade", "It's just a few click"... I am sorry Nikolov, but a few clicks don't help the fact that I was unaware that the settings went back to default, so the featured I added to my site were not taken advantage of. This is a major issue if someone has a site that they "set it and leave it". What if I didn't know that the setting was put back to default for weeks or even months? I would be extremely pissed up.
So here's what you can do, listen to a customer if they are upset, stop dodging it, express your concerns, and try to figure out how to make it better. Update: One of the co-founders were nice enough to reach out to me and make things right, he was able to explain what happened and how they were going to fix the issue.
Since installing this app, I have received better customer interactions on the site.

Tie Box
United States
About 1 month using the app
March 5, 2020

app really helped me out great images easy installation. hopefully these images after writing a review are great! so far very satisfied!

Lumisense LED
United Kingdom
21 days using the app
Edited February 12, 2020

I used this app since my site was lagging is a worth solution but not for a long term but that's what we got

Star Bella Cosmeticos
Brazil
12 days using the app
March 11, 2020

gggggggggggggggggggggggggggggggggggrrrrrrrrrrrrrrrrreeeeeeeeeeeeeeeaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaatttttttttttttttttttttt

VEMIGN
Nigeria
6 days using the app
March 12, 2020

Cette application est plutôt sympathique pour une application gratuite, il y a un minimum de choix , merci à vous.

Plaisirs d'été
France
5 days using the app