Local Delivery + Pickup ‑ SE , 68 reviews
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The customer service is no joke!
This is my 3rd delivery app (due to the others not being compatible, too difficult to understand or lack of help) Local Delivery + Pickup was neither of these.
First it was fairly easy to plugin to my website, however when I did come across an issue the customer service team responded in a timely manner + hopped on a Google Meet call to walk me through it. Turns out it was a very simply solution but they took the time time to make sure I was confident with the platform. HIGHLY RECOMMEND!
Abhishek was very helpful, patient, and lead me to the right answer right away. SO grateful for this person.
Highly recommend this app for those introducing pickup and local delivery. Installation is super simple. Additional information provided once installed provides Shopify platform graphics and how to's as well as tutorial. After testing functionality, I wanted to further modify and support was responsive and very helpful allowing me to make the needed changes in just 2 minutes. Shout out to Sharma (and team) who provided the help.
Hit a few technical snags and got them solved with the team.
+ quick reply (within 30 min)
+ quick solutions (almost instant)
+ thinking with the customer whilst respecting our wishes
Great support, very happy
They are very helpful with any question you have and are willing to guide you step by step, and are willing to set up a meeting with you. Highly recommend this app.
Great app! It's quite user-friendly and easy to set up. The team was very helpful and answered all my questions promptly. They even helped me with some things on my website that had nothing to do with the app.
Super.!! Your support staff who has handled my case has been very helpful, professional and friendly. I am very pleased with the app set up.
Thank you to the team! Very reactive and available, they have delivered some custom requirements, I am very happy with that greatly improve the user experience of my store. Highly recommend this app.
So grateful for this app and team! Extremely responsive and helpful.
An excellently created app. Our company is so fortunate to have found an app that is user-friendly and meets our needs, and also has a development team who are phenomenal at customer service. They are patient, hardworking, friendly and put in a lot of effort for all their users.
We have had a few meetings and stayed in touch on chat to make sure our business settled in properly. They go above and beyond and even meet with us when it is late at night (in their timezone). We are very excited to continue using this app!