Shopify Local Delivery

Not too happy, the app goes on all products which makes it hard for me because some of my products are from a different vendor. I should be able to put which product can be locally delivered.

I cannot submit feedback inside the app. It asks me to, but it just spins.

Needs these improvements:

Orders not paid should say "Payment Not Received" and have a button to mark as paid. Fumbling back and forth while the customer is standing there trying to get their total, mark their order as paid is too much. It's too easy to drive away, not realizing that payment was required.

Once you mark a delivery as attempted, there is no way to re-deliver it unless you add it to a new list. So if I'm out delivering and someone isn't home, I don't have a way to circle back and deliver when they get home. I have to make a new delivery list, add that order back in, then switch to that list.

The customers names should appear on the Delivery List. My customers are messaging me on Facebook and IG but I can't pull up their order for an ETA because the order list doesn't show their names. I have to fumble back to the regular app, type in their name, get their order number, then switch back to the delivery app, then switch back to messenger. It would also be nice to send them an ETA based on the delivery route.

Also, mileage does not show on the delivery list. It shows kilometers even though the app is set to imperial.

I tried this app out first in June 2020, when it still had many limitations. Now, in August 2020, some things have improved: order from draft is possible and also there is now a dedicated driver app. Therefore, I'm bumping up my rating from 3 to 4 stars.

I can confirm I technically can create orders of type "local delivery" from draft. What I need to do is enter a valid destination (--> zip code) so that the validation module can find local delivery as a valid delivery method.

Implement areas include:
1. Delivery type "Local Delivery" is still immutable - imagine customer changes their mind and calls us to switch from 'local pickup' to 'local delivery'. Or a customer that didn't see 'local delivery' as an option because they entered zip code in the wrong format (In Poland, 12-345 is correct but around 2% still write 12345) and chose a different shipping method just for the sake of being able to check out.
2. The shipping method step of the checkout is pretty much a black-box, so customer is left in the dark guessing, and there are no helpful error messages. All my customers get if they enter the zip code wrong is "We don't deliver to your address.”. PLEASE finally roll out Google Address Validation across the globe! Yes - it is rolled out for merchants across the world. But no - it is not rolled out for customer addresses around the world. Polish addresses do not have this feature, and I frequently have a customer mistype the zip code - this customer would not find the "Local Delivery" option
3. As a shopper, it is impossible to see when to expect the delivery before purchasing. This is a big no-go. Please add some rudimentary slot booking system, or at least allow app devs to switch over from regular deliveries to the new “local delivery” feature
4. Allow me to set “free “orders over xx$”

For now, it is still impossible for me to switch from Zapiet, even though I really really like the more detailed delivery states of "Local Delivery" vs. an ordinary order

We found this app great for local delivery and it made it easy to track deliveries and route optimization

Really happy to see this feature finally arrive. There's some functionality missing that I would love to see implemented however:

-The ability to set multiple delivery prices (I.e. charge a price for local delivery if the purchase amount is under a certain threshold)
-The ability to select it as an option when creating orders from draft orders
-The ability to assign orders using other shipping options to local delivery

All in all, though really excited to see how this feature evolves

-Sammy

I personally love this app. I recently switched from another website hosting provider to shopify and shopify offers a lot of tools, support and resources to help make your order fulfilment smooth and organize. Highly Recommend this app if you offer local delivery.

A lot of potential, you guys need to work on a few things to make it faster for sellers to fullfill orders. We sell food and time is very important. I can´t mark as paid on the local delivery app.

This app has a lot of potential but still needs tweaks to compete against other last-mile delivery services. A few things the app is missing: - Text messages sent to customers when deliveries are on the way with ETA synced up our GPS. - Being able to mass select deliveries to route vs. having to click each on each route I run an e-grocery business so being able to let customers know about ETA is extremely timely since produce needs to be taken in and kept refrigerated upon delivery

I was disappointed with the app as it does not have 2 key features:
1 - The ability to add additional stops.
2 - The limitation to only select "Local Delivery" orders.
Functionality could be greatly improved by addressing these 2 issues.

Excelente app for my business. I recommend to tale a course first to learn how to take advantage of it. Good luck!