Shopify Local Delivery

seems like the app is a bit still under construction but all in all works really well. does the basics very well. excited to see it improve

We used this app to coordinate deliveries we do ourselves, some large orders for wholesalers, and other small retail orders. Overall it is pretty good, though it would be great if it had a built in GPS/routing software, rather than prompting to Google. I would also love it if you could edit orders once placed (not currently able) and if orders with $0.00 total could be ordered (for example if somebody uses a discount code to cover the whole charge, the order is ineligible for Local Delivery).
Otherwise pretty helpful!

I started using this app instead of Circuit route planner, it does essentially the same thing but it's integrated in shopify which is great, no switching back and forth - or adding extensive notes to circuit. (although some functionality is lacking from the Shopify side) I'm saving 80$US a month per driver by using this app - good for costs although some functionality is lacking, such as delivery confirmation with a picture, signature or client confirmation it was received. Would be great if this feature would be available and attached to the order for future reference. - this is one of the reasons we started with Circuit - picture confirmation of delivery similar to Amazon. About 70% of our clients are returning clients so we know their delivery preferences this is why we were confortable to swith to shopify's deliver app. - but delivery picture or signature confirmation is great to build confidence with new clients. Bulk editing should be available for local delivery - I have to individually set the orders to "ready to deliver".

This app looks very nice and offers very useful functionality; unfortunately it doesn't work reliably.

It supports selection of the local delivery area either by distance from the store or postcode selection. Unfortunately, the distance calculation fails for some perfectly valid addresses and tells the customer they can't have local delivery even though they are just round the corner from the store (ticket 18373431 refers). The postcode selection probably works OK in Canada, but it doesn't work in the UK because it only supports simple prefix matching and UK postcodes are not fixed format - and the upper limit on the number of postcodes is too small to list all valid postcodes.

Then when it comes to actually placing orders on the map, it insists that the addresses customers enter must be "validated" and instructs you to go and change them if they fail this validation. However, there's no way to work out what constitutes a valid address, and if you can't make it valid then the app refuses to add the customer address to the delivery list - and so you can't trigger the email notifications for "out for delivery" or "delivered" even manually. (ticket 18836818 refers).

If they actually fixed these bugs then I'd give a 5-star rating, but at the moment it's unusable.

I used Shopify Local Delivery in combination with the new Shopify POS 2020 that I installed at each of the locations I created in our online store. I use POS as an order dispatch system to display Local delivery and Store pickup online orders at each different location that hold our stock were the drivers associated with each of my locations access the app through POS to create a delivery lists for the Local Delivery Orders for that location . The only thing that would make it perfect would be the ability to lock the location in the app to the location associated with each POS location that I have.

helpful. desktop was slow and reloaded about 4 times before started functioning. mobile app integration was seamless, but the call and text functions didn't work.

I was really excited when I saw this app had arrived but its a huge disappointment frankly.

As a company that exclusively does local deliveries it could be a game changer but currently it's worthless I'm sad to say.

-The local delivery limit doesn't seem to actually inhibit orders out of the area from being made, but some inside it does.
-the lack of ability to select it as an option from a draft order is a very strange omission.
-the lack of multiple delivery rate threshold options based on order amount and/or distance from business location is a wasted opportunity.
-when you do get the app to work and manage to select orders to calculate a route, the app always does them furthest order away first. The ability to change this to nearest to furthest would be useful, it makes no business sense to carry your entire day's deliveries to the furthest address away first, burning more fuel than needed.
-once you've got a route (even though it is backwards) you then can't do anything with it. The app never lets me store it to recall the next day or send to another user with access to the shop. It needs to be sharable as a Google maps route so the delivery driver can click on it and set off on his or her way.
-admin needs to be able to choose the orders for a route, save the list, name it and share it with the delivery driver.
-local delivery orders also need to be editable, they are no different to any other order in that respect.

Sort a few of these things out and it's getting there! Drafts orders input at the very least.

I really like this app, very useful for my company when making deliveries I kind of wish that there was live tracking but overall very good app by shopify!

I love this app I just wish there were a way to add orders that arent in my shop. I dont have the option to manually create a delivery order, so when i get one i have to use another app to navigate but the route isnt optimized this way so it is a headache. I also wish I could change a pickup to delivery so it will pop up on my available to add to route. Sometimes a customer clicks the wrong thing at checkout and I need to add a sale to a delivery route but can't since they didn't pick delivery. ..Otherwise this app is the best

This app has huge potential because it already intergrates to shopify , but having read all the reviews you can see not much is being done to add more features. There are alot of valid suggestions within the past reviews and to date none of them have been developed even thou they were mentioned more than 6 months ago so not sure how serious shopify is with this app. Some features that urgently need adding POD , Manuel adding of addresses just to name a few.. If you cant add these features maybe you should buy an exsisting platform that has these features because alot of us are looking for these things.. Personally if it didnt intergrate into shopify i wouldnt even use it because their are alot better apps out there. Im not complaining Im just stating how i see the app and its currently very basic overall Id say it 3.5 / 5.. If the developer is to make a reply to this review please give some depth to your answer and not just say we will pass your feedback on because thats not what we want to hear