Shopify Local Delivery

Get more out of local delivery and share optimized routes

Shopify app insights
  • Popular with businesses in the United States

Price: Free

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Speed tested: no impact to your online store

Shopify local delivery app banner

Reviews

3.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 21% of ratings are 5 stars
  • 29% of ratings are 4 stars
  • 23% of ratings are 3 stars
  • 13% of ratings are 2 stars
  • 14% of ratings are 1 stars

Filter and sort reviews

1 - 10 of 12 reviews

Ensley Fairfield Mattress Co.

Location United States
Time spent using app About 1 hour

This app needs to allow ALL orders to be assigned instead of just the online orders. We are a brick and mortar location that does both in person and online sales and we need to be able to include the customers that check out in person to the app. Not really useful if we can't do that.

Developer reply

April 12, 2022

I can appreciate why not having the ability to assign the local delivery option to in-person orders is disappointing and I will be sure to pass your request onto our development team. Thank you for taking the time to reach out and share your feedback. -Victor, Shopify Support

Firestack

Location New Zealand
Time spent using app 16 days

For manually created or imported orders its not possible to set the shipping method to 'Local Delivery' which makes the whole things pretty much useless as it only works with orders created by customer

Developer reply

April 12, 2022

Thank you for writing your review and for providing us with your feedback. I can appreciate why not having this option would be a frustration for you and why being able to make a drafted order eligible for Local Delivery would be helpful. I'll be sure to pass your comments onto our app development team. -Victor, Shopify Support

Mona's Fine Meats

Location Canada
Time spent using app 11 months

Limited in the number of zone you can have, in my case causing us to charge customers more due large zones that have to include more distances When using this app, local delivery and pickup orders can not be edited. Good luck if you are out of an item or selling produce/meats and poultry

Developer reply

March 23, 2022

Thank you for writing your review and for providing us with your feedback for the Local Delivery app. I can see why being able to have more specific zones would be helpful and help reduce costs for your customers, and I will be sure to pass your comments onto our app development team for them to review. -Victor, Shopify Support

Capital Golf

Location United Kingdom
Time spent using app Over 1 year

This does not work with the Shopify pos app (shop in store; get it delivered). I also don't think they are updating this app to improve it.

Developer reply

February 5, 2022

Hey, there. Thank you for taking the time and sharing this feedback with us. We can see how having the Shopify Local Delivery app integrated with the Shopify POS can be beneficial for our merchants, like yourself, and we'd be happy to pass this feedback along to our development team. Cheers! -Elias, Shopify Support

Solid Stash

Location Belgium
Time spent using app 11 months

We tested this app. There is no option to manually add orders to a delivery route makes this app not usable for us. Looks very promising but seems to lack any serious ways to customise. Quite sad given the potential.

La Fleuraison

Location Canada
Time spent using app 3 months

Dev said there would be features added in the coming week and were are months in with nothing added that would help small local businesses. July 2, 2020
Tejas We are working on adding support for multiple delivery zones and look forward to making the app more useful to you in the coming weeks. A reply from a dev back in july saying local delivery zones would be added which is something local businesses need to expand further to deliver further out but we cant.

Shits and Pickles

Location Canada

This app fails when trying to explain the setup. I get the hard back pat of "no-code-needed", but they lack install directions for basic UX needs- How do you set a location the app recognizes? No info. How can you set up a location for orders it recognizes? 0 troubleshooting. It doesn't adapt to regular usage, meaning you need to resubmit all orders, or find a workaround.
This would be a great app if you only work within 1 location and set it up before launching your store... Otherwise, pay for the pleasure.

MadGoat.dk

Location Denmark
Time spent using app 2 minutes

I find the app/local delivery option pretty useless. I cannot set a free delivery above certain price level. I cannot add a time/date picker... If a customer orders above an X amount, the post delivery is free of charge. But if they select the local pickup, they have to pay for the delivery. Doesn't make sense.

Shihoma

Location Brazil
Time spent using app 13 days

We're having the same issues as The Box Café, from the UK. It doesn't work here in Brazil. It would be great if you guys could make it work in other countries than Canada.

TheBoxCafe

Location United Kingdom
Time spent using app About 2 months

This app looks very nice and offers very useful functionality; unfortunately it doesn't work reliably.

It supports selection of the local delivery area either by distance from the store or postcode selection. Unfortunately, the distance calculation fails for some perfectly valid addresses and tells the customer they can't have local delivery even though they are just round the corner from the store (ticket 18373431 refers). The postcode selection probably works OK in Canada, but it doesn't work in the UK because it only supports simple prefix matching and UK postcodes are not fixed format - and the upper limit on the number of postcodes is too small to list all valid postcodes.

Then when it comes to actually placing orders on the map, it insists that the addresses customers enter must be "validated" and instructs you to go and change them if they fail this validation. However, there's no way to work out what constitutes a valid address, and if you can't make it valid then the app refuses to add the customer address to the delivery list - and so you can't trigger the email notifications for "out for delivery" or "delivered" even manually. (ticket 18836818 refers).

If they actually fixed these bugs then I'd give a 5-star rating, but at the moment it's unusable.

Previous 1
Previous 1