Store design | Orders and shipping
Shopify Local Delivery

Shopify Local Delivery

by Shopify

Get more out of local delivery and share optimized routes

3.3 of 5 stars(60 reviews)
Free
Add app

Efficiently organize routes

After setting up local delivery in your store settings, use the app to deliver orders. Delivery routes are optimized to minimize time spent.

Stay connected with customers

Send automated updates to your customers directly from the app to let them know when their order is on the way and is delivered.

Streamline deliveries

Drivers can quickly access directions using their default map app and update delivery statuses on the go.

About Shopify Local Delivery

Before adding the app, set up local delivery in your settings.

This app is an add-on for businesses offering local delivery at checkout. Local delivery can be enabled for a location in your shipping and delivery settings. During this step, you can define your delivery area and price. Customers in your delivery area can then select local delivery at checkout.

Manage local delivery orders in one place

The Shopify Local Delivery app helps you manage deliveries with optimized routes, automated notifications, and order status updates. Deliver to customers nearby with shareable delivery lists.

To use the app, set up local delivery in your Shopify admin settings. Once local delivery is enabled for your location, you can define your delivery area and price. Customers in your delivery area can then select local delivery at checkout.

Once you’re ready to deliver your orders, the app offers tools that drivers need to efficiently deliver orders. As deliveries are completed, upcoming stops will be moved to the top of the list.

Efficiently plan your routes

Create delivery lists that can be shared with drivers who have access to your store’s admin. Stops can be manually organized in your desired order, or you can use the automated route optimization feature. The optimization feature suggests the most time-efficient route for up to 100 stops (including the starting and ending location). This feature is powered by Google maps, and directions for each stop can be opened in your default map application.

Stay in touch with your customers

View special delivery instructions that customers requested at checkout, and call or text customers at the touch of a button.

Customers will receive an automated email or SMS notification when their order is on the way, has been delivered, or when they miss a delivery. Notifications are triggered from the app when an order’s delivery status is updated, and can be customized in your Shopify admin settings.

Keep track of delivery progress

As drivers update order statuses in the app, changes will be reflected on the orders page of your Shopify admin. You’ll know when a delivery is in progress and when orders have been delivered.

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Pricing

Free

3.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    20% of ratings are 5 stars
    (12)
  • 4 of 5 stars
    27% of ratings are 4 stars
    (16)
  • 3 of 5 stars
    27% of ratings are 3 stars
    (16)
  • 2 of 5 stars
    15% of ratings are 2 stars
    (9)
  • 1 of 5 stars
    12% of ratings are 1 stars
    (7)
View all 60 reviews

Most recent reviews

FreshGround Roasting

Rating
3 of 5 stars
Posted
January 12, 2021

It works - it's nice to let customers pick local delivery online and the radius limit is key. However, I do greatly wish we were able to select from ALL orders in making a delivery list instead of ONLY those who selected local delivery. Not being able to makes that feature basically useless for us.

Keyspresso

Rating
4 of 5 stars
Posted
January 7, 2021

When some orders cannot be delivered, and are later removed from the route. There is no way to mark the delivery list as complete. It stays in progress forever with no way to mark it otherwise.

Santa Barbara Company

Rating
2 of 5 stars
Posted
December 31, 2020

A big part of our business is local deliveries so we were thrilled when Shopify added that functionality, but it's coming up short for a few reasons.
1) i need to be able to charge different rates for different zip codes. As a result, we only use the Shopify Local Delivery functionality for the 3 closest zip codes and I use a different app to differentiate rates for other zip codes. 2) the app needs to allow me to manually tag an order as a local delivery. As a result of weakness #1, not all my local orders appear in the app so it's mostly useless.
3) I need to be able to manually import addresses/spreadsheets. we work with a lot of large bulk orders where folks want to send 20 gifts to 20 addresses and these are not entered as separate orders in shopify.

View all reviews