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Great customer service! The app was easy to use but the customer service support is just exceptional.
Hello gatorztaiwan,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
The app is perfect it translates very nicely and allows you to make some changes, They have a supportive team that are available for help, Lisa was a great help and support for me she helped me all the way
Hello eleveneighty,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.
Best Regards,
Etranslate Team
Best support ever!!!!
One can ask anything and a couple of minutes later you'll ger an helpful answer.
Hello Plakativ,
We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day!
Best Regards,
Shermelia | Etranslate
The app is for free, it is a bit confusing that you have to add credits, but customer support was always there and helped me setting up the app and adding more credits. It is easy enough, you can also translate stuff of third party apps with adding extra translation fields.
One thing I really miss is, that you can define words like your brandnames, that are save and never get translated. But maybe it will come in the future..? :)
Hello Vegablum KG - B2B,
Thank you for sharing your experience with us and for your brilliant idea. Our team always tries to ensure that our users will have a great experience with us. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7. We look forward to the next time when we will be able to serve you again. Have a good day!
Best Regards,
Shermelia | ETranslate
I'm just starting with this app and so far so good. Seems professional and that it got what I need. Help service was fast and really helpful when I needed and that is always a big plus in my book. Still I got a lot to learn about app since it is my first day but looking forward to see all possibilities.
Hello M-Ring,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
Shermelia was fantastic! She helped me very quickly and efficiently to have my store translated. She provided a step-by-step guide, including screenshots, which were so helpful! When I ran into some issues, she jumped in and did it all for me. Amazing help & a great app!
Hello Evolve Canada,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
Very friendly customer support and helps with any questions in seconds! Love the app so far. Would recommend getting it for your store!
Hello Rest Therapy,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
Meilleure application que j'ai eu l'occasion de tester jusqu'à présent. Notre site comporte peu de mots, mais j'ai pu faire la traduction complète en moins de 2h et la mettre en ligne. Très user friendly. J'espère que je pourrai l'utiliser dans mes autres entreprises!
Bonjour Stickeepals,
Merci beaucoup pour votre approbation, et nous sommes si heureux que vous soyez satisfait de notre application et de notre service !!!🤩
Nous sommes toujours là si vous avez besoin de notre aide ou si nous pouvons vous aider en quoi que ce soit !
Santé ! 🥂
Meilleures salutations,
Etranslate Team
It's really so great app which help me too translate my store , and their support is really helpful and so responsive
Very good experience, easy to use. And excellent customer service, last but not less 280K words for a trial is cool!!!