Langwill: Language Translate

Hello naturalcollageninventia,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

Thank you so much for your positive review! 🌟 We're thrilled to hear that our application meets all your merchant needs. 😊 Our customer service team, especially Belle, is delighted to have been of assistance in resolving your issues promptly. 🚀 If you ever have more questions or need further support, feel free to reach out. Happy selling! 🛍️👏

Cheers,
-Sophie|ETranslate Team👩‍💼

Thank you for leaving a positive review of our app! We're thrilled to hear that it's working well for you and that you've had a great experience with our support team. We're glad to hear that the language translations and currency switcher are working great for you. Thank you for choosing us as the best app in this category and we hope that our app continues to meet your needs in the future.

- Mariadel 💖

Hallo Slikks,

Vielen Dank für Ihre Zustimmung und wir freuen uns sehr, dass Sie mit unserer App und unserem Service zufrieden sind!!!🤩
Wir sind immer da, wenn Sie unsere Hilfe brauchen oder wenn es etwas gibt, bei dem wir helfen können!

Prost!🥂

Mit freundlichen Grüßen,
Etranslate Team

I'm glad to hear that you're enjoying the app and finding value in its free plan! It's wonderful to know that the variety of options available and the responsiveness of the support team have left a positive impression on you. We strive to provide a seamless and user-friendly experience, and your feedback encourages us to continue our efforts. Thank you for your kind words and for taking the time to share your experience with us! If you have any more suggestions or feedback in the future, feel free to reach out.

- Sophie 🥰

I appreciate you taking the time to share your feedback, and I'm sorry to hear about the challenges you've encountered. Your experience is important to us, and we'd like to address your concerns.

I understand your frustration with the unexpected charges related to exceeding the word limit, and we sincerely apologize for any confusion. To provide more clarity, we acknowledge that the details about these charges were not explicitly outlined in our plans, and we're working to rectify this communication gap.

Regarding the refund issued in app credits, our records indicate that we haven't received the charge on our end, leading to the credit refund. We understand this may not be ideal, and we apologize for any inconvenience caused.

To address your concerns further and explore alternative solutions, I recommend reaching out to Shopify support team. They can offer assistance, provide more information on the refund process, and discuss options tailored to your preferences.

Your satisfaction is our priority, and we would appreciate the opportunity to resolve this matter for you. If you have any questions or need further assistance, please contact our support team, or reach out to Shopify support for additional insights into the refund process.

Thank you for your understanding, and we look forward to the opportunity to assist you further.

Best regards,
Mariadel / Etranslate Customer Support

😊👏 Thank you for your positive feedback on our support and app. We apologize for any translation issues you experienced. We're glad you found a solution by switching to Basic Translation. Your feedback is valuable and helps us improve. 😊🌟
Best Regards,
Sophie|Etranslate Team🥰