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great job. this APP help solve all the problem when open a multi-language shopify store. even the metafiled and coding text, it has the way to deal with. and best of all, the customer service is very patient. she even spent hours to help me solve my unique case.
Hello holaty,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.
Best Regards,
Etranslate Team
adorei me ajudou muito na traducao completa do meu site com varios ajustes ! completamente automatico e em minutos.
Olá Popenerg,
Estamos felizes em ter você aqui! Obrigado por compartilhar suas amáveis palavras conosco. Nossa equipe está sempre tentando garantir que nossos usuários tenham uma ótima experiência conosco. Por favor, deixe-nos saber se podemos ajudá-lo com mais alguma coisa, você pode entrar em contato conosco via chat ao vivo ou e-mail, estamos disponíveis 24 horas por dia, 7 dias por semana.
Atenciosamente,
Shermelia | Etranslate
Shermelia was extremely helpful. She helped me to solve my request in a very fast and friendly way. Thank you.
Hello searocksearock,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
Support très réactif. Nous utilisons cette extension dans le cadre de la traduction d'une boutique en ligne Française. Quelques traductions à corriger seulement.
Bonjour Les Choses Particulières,
Nous sommes ravis de vous avoir ici! Merci de partager votre expérience avec nous. C'est notre plaisir de fournir le meilleur service possible à nos précieux utilisateurs. Veuillez nous faire savoir si nous pouvons vous aider avec quoi que ce soit d'autre, vous pouvez nous joindre par chat en direct ou par e-mail, nous sommes disponibles 24h/24 et 7j/7 pour vous aider. Nous attendons avec impatience la prochaine fois que nous serons en mesure de vous servir à nouveau. Bonne journée!
Meilleures salutations,
Shermelia | Etranslate
觀察了一下有提供免費服務的軟體，最後選了這間ET 多語言翻譯SEO。它們的免費方案對新創小團體已經很夠用，後續想升級方案的話，費用也在合理範圍內。
客服回應很快，聯繫它們的方式很容易，一切很完美。
很高興我選了這個，之後擴大團隊，就要升級方案。
你好 知性女人 Femme Elegante，
感谢您与我们分享您的经验。我们很高兴为我们尊贵的用户提供最好的服务。对于给您带来的不便，我们深表歉意，我们将不断改进我们的应用程序，为您提供更好的体验。如果还有什么可以帮助您的，请告诉我们，您可以通过实时聊天或电子邮件与我们联系，我们 24/7 全天候为您提供帮助。
此致，
Etranslate Team
i would give a zero if possible! The app is full of bugs and conflicts. When you switch a language it changes the region to some random country. Translations get misplaced and break the design layouts. I wish I could attach screenshots of how the store designs made with pagefly were broken when switching to another language. When you change to a different currency and switch it back all product prices revert to a different price than the original with no explanation from the support. wasted more than a week in solving the endless bugs and issues of the app and on top of that you have to translate third party apps manually. Auto translation and creating tasks don't work out and have to be done through support. Been asking for a refund as we have not made any use of the app and the support said it has to be done through the manager! Complete waste of time so good luck with working with an app like that!
Hello Mundogafas,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will keep our eyes on this kind of matter and we will make sure that this will never happen again. We are assigning a support executive to investigate this matter.
If you have any other concerns, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Etranslate Team
Good App, Good Support, They are very best !
Highly recommends !
- By One of Japanese Shopify Expert
Hello & H museum,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
I didn't the app completely, I'm starting to use and i didn't finish yet. Let me finish and I back to you for the feedback
très bonne application avec un service client très réactif et toujours disponible pour nous aider :)
Bonjour WAWG,
Merci de partager votre expérience avec nous. Il nous fait plaisir de fournir le meilleur service possible à nos précieux utilisateurs. Nous nous excusons profondément pour la gêne occasionnée, nous continuerons à améliorer notre application pour une meilleure expérience. Veuillez nous faire savoir s'il y a autre chose que nous pouvons vous aider, vous pouvez nous joindre par chat en direct ou par e-mail, nous sommes disponibles 24h/24 et 7j/7 pour vous aider.
Cordialement,
Etranslate Team
ให้ความช่วยเหลือดีมาก สุภาพ ชัดเจน ไม่มีการแอบแฝงหรือหลอกลวง ขอบคุณสำหรับการช่วยเหลือและแนะนำทุกขั้นตอนครับ
สวัสดี MERANDI,
ขอบคุณมากสำหรับการอนุมัติของคุณ และเรามีความสุขมากที่คุณพอใจกับแอปและบริการของเรา!!!🤩
เราอยู่ที่นี่เสมอหากคุณต้องการความช่วยเหลือหรือหากมีสิ่งใดที่เราสามารถช่วยได้!
ไชโย!🥂
ขอแสดงความนับถืออย่างสูง,
Etranslate Team