Langwill: Language Translate
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I encountered some problems during use, and the customer service was very prompt to help. The service is good and the price is very good. Thanks, recommended!
Hello Nakoair solar air collector,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day!
Best Regards,
Shermelia | Etranslate
Absolutely amazing app! Lisa was super helpful too! She went above and beyond to help me an issue, and rectified it quickly. App works perfectly too.
Hello Basilur Tea Netherlands,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
I love the chat and the people there. They are the nicest and act very fast! This chat thing is the best, because you can talk with stuff in person and every problem is solved super fast!
Hello mykreativmerrys,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
The translation is not that good.
Yes, I use it for now. But till I find a better solution.
because if you upload an Excel file and change everything manually.
High possibility that the app's translations is changed the next day.
Same products, same text, different result
Thank you for your feedback about our app's translation feature. We apologize for any inconvenience caused by the inaccuracies in the translations. We understand that you are using our app for now, but are actively searching for a better solution. We appreciate your honesty and hope that we can work towards improving our translation feature to better meet your needs in the future. Thank you for choosing us for now and we apologize again for any inconvenience caused.
- Nona ❣️
really great support. still having trouble getting used to the app but Faith at customer support has been amazing.
A fantastic app when you properly get into it. Clean, sharp and easy to use. Support from Shermelia is top drawer!
Hello there,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
It's a very good App. You won't want to miss it because of its convenience. You can manually translate the active products or the inactive products in this app. At the same time, I see that some apps can't separate active products and inactive products.
Hello kakichic,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
Good app, great customer service, friendly and fast support with the app and the theme have installed.
Hello AirCanoe,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
I used the pp to translate my website into other languages, it was very helpful, I loved it, friendly interface, easy to use features, nice job over all.
It started well, but then they stopped answering the emails for weeks… Don't understand that and the app is not working, not translating anything and I don't know why. Not the auto-translation, not the manual translation… Anything.
Hello AMPERBIKE,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Shermelia | Etranslate