Note globale
4,6
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
15 juin 2022

I really enjoyed the support chat feature. Shermelia was very helpful. After chatting with her, we were able to get many issues sorted out.

Our Fashion Boutique
États-Unis
9 jours d’utilisation de l’application
Channelwill a répondu 18 juin 2022

Hello there,

Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day

Best Regards,
Etranslate Team

21 mars 2022

I used this app and really helped translate my store for free and great customer service really good !!

GetYPS
Israël
Environ 8 heures d’utilisation de l’application
Channelwill a répondu 22 mars 2022

Hi there,
Thank you so much for your support! And we are so glad that we can get your approval and we can help you with your store! Feel free to contact us again if there is anything we can help with! ❤️
Best regards,
Ruby from Etranslate team

7 septembre 2022

A very simple app to set up and use. Customer service resolved an issue within minutes and this is the perfect add-on for our site. AMAZING!

Luxalete Athletics
États-Unis
Environ 8 heures d’utilisation de l’application
Channelwill a répondu 7 septembre 2022

Hello Luxalete ,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

10 juin 2022

This app is buggy and customer service is very slow and not very responsive. Had to remove it. Wasted a lot of time.

D2D HealthCo.
Canada
8 jours d’utilisation de l’application
Channelwill a répondu 10 juin 2022

Hello D2D HealthCo.,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We will keep our eyes on this kind of matter and we will make sure that this will never happen again. We are assigning a support executive to investigate this matter.

If you have any other concerns, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Etranslate Team

20 juillet 2020

The customer service is really good as they actively reply my inquiries. Though the translated page cannot follow perfectly the template of the original page.

World Wisdom Limited
R.A.S. chinoise de Hong Kong
Environ 7 heures d’utilisation de l’application
18 janvier 2022

It is really very good app. Awesome customer support. Very happy for there service. Like to use on other website as well also tell every one to use it. Fantabulous service desk. Within on time that also free of cost.

Glamour vintage
Émirats arabes unis
Environ 7 heures d’utilisation de l’application
Channelwill a répondu 18 janvier 2022

Hi, friends at Glamour vintage,

Thank you so much for your support and trust! We are so glad that you can ask us for help! And we are so happy to solve the problems for you! Your words mean a lot to us and we will try our best to do better!

Wish you all the best!😘

Sincerely,
Etranslate team

24 novembre 2022

This app is completely trash; even the so-called they call AI is also useless. We found thousands of errors on our website after installing just one language. You have to solve all the errors manually, or you have to hire an expensive team of developers to solve all the errors. Their customer support is really awful. They will only note the error you're facing and inform you to be contacted in 24 hours, but you'll not be contacted, nor will the problem be solved even if you've purchased the most expensive plan from their list. I wish there could be an option to submit 0 star because a 1-star review will still be a good appreciation to them. I wasted $16 because there was no trial for a premium plan. Yesterday night I received an email from google search console stating my website has 1000+ 404 errors, this app generated 1000+ links on our website, and all links are causing problems in our website SEO as well. One more thing i would like to mention here, 5 days ago i asked their customer support so solve some of the errors in their app, and they reset their application for us. All the work which was done by our developer and translator specialist was lost after resetting the app by them. I asked them about this and what their answer was. "Sorry, I do apologize for the inconvenience," and done.

Syght Glass
États-Unis
7 jours d’utilisation de l’application
17 mai 2022

Great app and support. Thank for offering such free features. One you have the app in hand its quite easy to translate your shopify website

parfumeurs-du-monde
France
Environ 7 heures d’utilisation de l’application
Channelwill a répondu 17 mai 2022

Hello there,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
ETranslate team

12 juillet 2022

Great autotranslation and you can still change anything you would like. They are really helpful with their online chat, too.

monimonimaus
Pérou
Environ 6 heures d’utilisation de l’application
Channelwill a répondu 13 juillet 2022

Hello monimonimaus,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

4 juin 2022

Good application with very kind assistance in case of having problems, thanks!! I would recommend it for sure!! Thank you

Jannatbcn
Espagne
Environ 6 heures d’utilisation de l’application
Channelwill a répondu 4 juin 2022

Hello Jannatbcn,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team