Langwill: Language Translate
속도, 사용 편의성과 판매자 가치에 대한 Shopify의 최고 품질 표준을 충족합니다.
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I will like to say a big thank to Shermelie who make her best to help me fix my issue. Finally the problem wasn't from their app but from another third party app. Etranslate provide a so professional service and they're so kind. Thank you to Etranslate team
When I first installed this app everything was smooth and running very well on the live website, until I ran out of " words " for automatic translation. I didn't buy any words and started to do the translation manually. Now because I don't have any words, I can't update the online store pages content from Shopify Admin Panel nor manually update to the website languages. When I reached out to support they said : You need to buy " Words " in order to keep updating your pages content or manually update the translated content. But then made me wait 48 hours so the page content can be updated, after the 48 hours passed they had not even updated a word. Pure SCAM, Low functionality with limited options and a very Bad customer Service as sometimes I swear it feels like am speaking foreign language with them not English.
Hello Universally Original,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Etranslate Team
越境サイト作成のためにこのアプリを利用しています。
以下、良い点と気になる点を記します。
◎メリット
・網羅している言語の数がとても多い
・ストアのユーザUIでストア表示言語を簡単に切り替え可能
・サポートが迅速かつ丁寧で大変使いやすい
◎気になる点
・自動翻訳で翻訳してくれる割合が高くはない。当然かもしれないが日本語特有の表現の翻訳の精度は低い。
Great customer support even in the free version! I'm very excited and satisfied. Got help within minutes via live chat support even on holidays.
This app is great for being free. It helped us translate our entire site quick about 10 pages and does a scan to locate works to scan no manual entry.
Hi there,
So glad that our app can help you! And our app is on the way to being better and better and if there is anything we could help with, feel free to contact us and we will solve the problems as soon as possible!
App works decently, I would recommend it to others as well, even though it needs a bit more work on some things
Hello Kristensextherapy,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
Best apps ever! enough said...
Best apps ever! Best apps ever! Best apps ever! Best apps ever! Best apps ever! Best apps ever!
Very good and very helpful
Thank you so much for your glowing review! 😊 We're thrilled to hear that you've had an excellent experience with ETranslate. Our team is dedicated to providing exceptional support, and we truly appreciate your recommendation. 🌟 If you ever need assistance in the future, feel free to reach out – we're here for you! 🌐💬
Cheers,
-Nona|ETranslate Team👩💼
It's the perfect app. If you want to pay, you can pay and buy words; if you want to do manuel translate, it also allows that; if you want human translation, you can also buy that. Also when there is a problem, customer service is just working perfectly
Hello V Welt,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
It is very well made, and the customer service is very helpful and very friendly. They help you, guide you and they do a very good job at it. I would recommend his for any shop. !