Helhetsomdöme
4,6
Antal per omdömesnivå
  • 90 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
20 februari 2022

Extremely good service and very fast response time. Very convenient to use. Shermelia was really helpfull. Highly recommended!

TONCHAMP
Nederländerna
Ungefär 10 timmar användning av appen
20 maj 2022

Consiglio questa app a tutti. Molto semplice da utilizzare e in chat sono bravissime, veloci e pazienti. Traduzioni perfette

Tricot Chic Online
Italien
Ungefär 10 timmar användning av appen
Channelwill svarade 21 maj 2022

Ciao Tricot Chic Online,

Grazie mille per la tua approvazione e siamo così felici che tu sia soddisfatto della nostra app e del nostro servizio!!!🤩
Siamo sempre qui se hai bisogno del nostro aiuto o se c'è qualcosa per cui possiamo aiutarti!

Ciao!🥂

Distinti saluti,
Etranslate Team

17 juli 2023

This app is rubbish, I chose the 19.99 per month plan. As a result, the translation language can never be accessed, no matter how to shut down and restart, or refresh. Image translation can only translate media sources, not details pages. Asking customer service is a waste of time. They don't listen to what the customer's question is and answer it randomly. I'm so annoyed at wasting an afternoon of my time. The bill is still there after uninstalling it. I am currently contacting Shopify to cancel the bill

JJparty
Kina
Ungefär 7 timmar användning av appen
Channelwill svarade 18 juli 2023

Thank you for bringing this issue to our attention. We apologize for the inconvenience and frustration you experienced with our translation app. We take customer feedback seriously and will work to address the issues you mentioned, including improving our customer service. We understand that you are seeking to cancel the bill through Shopify and we will ensure that this is processed promptly. Again, we apologize for any inconvenience caused and appreciate your feedback.

-nona

1 september 2022

The app seems to be working fine, the UI is responsive and clear. The support team is fast and helpful.

Supersymmetry
Litauen
Ungefär 9 timmar användning av appen
Channelwill svarade 2 september 2022

Hello Supersymmetry,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

16 mars 2023

Lisa was very cooperative and helped me a lot with all my questions, she was very knowledgeable and knew every thing I asked

Vision Marketing
USA
Ungefär 9 timmar användning av appen
21 mars 2022

I used this app and really helped translate my store for free and great customer service really good !!

GetYPS
Israel
Ungefär 8 timmar användning av appen
Channelwill svarade 22 mars 2022

Hi there,
Thank you so much for your support! And we are so glad that we can get your approval and we can help you with your store! Feel free to contact us again if there is anything we can help with! ❤️
Best regards,
Ruby from Etranslate team

7 september 2022

A very simple app to set up and use. Customer service resolved an issue within minutes and this is the perfect add-on for our site. AMAZING!

Luxalete Athletics
USA
Ungefär 8 timmar användning av appen
Channelwill svarade 7 september 2022

Hello Luxalete ,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

20 juli 2020

The customer service is really good as they actively reply my inquiries. Though the translated page cannot follow perfectly the template of the original page.

World Wisdom Limited
Hongkong SAR
Ungefär 7 timmar användning av appen
18 januari 2022

It is really very good app. Awesome customer support. Very happy for there service. Like to use on other website as well also tell every one to use it. Fantabulous service desk. Within on time that also free of cost.

Glamour vintage
Förenade Arabemiraten
Ungefär 7 timmar användning av appen
Channelwill svarade 18 januari 2022

Hi, friends at Glamour vintage,

Thank you so much for your support and trust! We are so glad that you can ask us for help! And we are so happy to solve the problems for you! Your words mean a lot to us and we will try our best to do better!

Wish you all the best!😘

Sincerely,
Etranslate team

17 maj 2022

Great app and support. Thank for offering such free features. One you have the app in hand its quite easy to translate your shopify website

parfumeurs-du-monde
Frankrike
Ungefär 7 timmar användning av appen
Channelwill svarade 17 maj 2022

Hello there,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
ETranslate team