Langwill: Language Translate
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So far it is working good, Cant wait to see how it translate my store. Good and quick customer service also.
At first I thought this was great. The look of it was good and easy to use. However, it ran out of words after translating just one language. I've been talking to customer service for over 15 minutes. They told me it was too expensive to give words because Google charges them (really? why is Google Translate FREE then?!). Then the translating stopped and even after they gave me more words "as a courtesy", the app broke and wouldn't let me translate. I believe they are in China so not surprised. Find another app if you're a professional business. Not sure where all of their 5 star reviews came from. ... Fake.
Hello LOU.EARL,
Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.
Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.
Best Regards,
Shermelia | Etranslate
I love the app! The automations are good and everything is ajustable. I can make a translation easily with this app.
Easy to use and intuitive. Overall had a positive experience with the available features and the chat support.
Very friendly customer support and helps with any questions in seconds! Love the app so far. Would recommend getting it for your store!
Hello Rest Therapy,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
great app , i really like it , and the support is very helpful , and it is so easy to use , great translation
Hello olio.biceno,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
Shermelia was was attentive and she quickly found a solution for my problem she is very competent I highly recommend ET Language
Hello Ecozyna,
Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!
Cheers!🥂
Best regards,
Etranslate Team
Probably the best app we have been using on our website. Very easy to set up. I really recommend this application which is just PERFECT!
Thank you Anne for your super rapid answer :) I was really Helpful ! The app is also userfriendly. I recommend!
Thank you
This app let me quickly translate a product and the UI is very simple. I had a few queries but Nona replied very quickly and solved my problems on the live chat instantly. Very happy, thank you.