Langwill: Language Translate

Langwill: Language Translate

รีวิว (1,221)

การให้คะแนนโดยรวม
4.6
จำนวนต่อระดับคะแนน
  • 90% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
19 สิงหาคม 2023

I will recommend it to all store owners because the customer support team of the Etranslate is very quick, Thank you soo much.

DIWERR
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
Channelwill ตอบแล้ว 21 สิงหาคม 2023

Thank you for your recommendation and kind words about our customer support team at Etranslate! We are happy to hear that we were able to provide quick assistance and support. If you have any further questions or need help, please don't hesitate to reach out to us.

- Sophie 🥰

11 เมษายน 2022

Great customer service and the app is easy to use.
Creates mostly on auto mode, or you can select what to translate

Mabell
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
Channelwill ตอบแล้ว 11 เมษายน 2022

Hello Mabell,

We are delighted to have you here! Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help. We look forward to the next time when we will be able to serve you again. Have a good day!

Best Regards,
Shermelia | Etranslate

24 มกราคม 2022

Excelletn support team and very good and easy to use app. However the impact on the store's speed may be revised as I think there are still some consequences..

Shiny Jewlery
ฝรั่งเศส
4 เดือน ในการใช้แอป
5 ตุลาคม 2023

Very quick response whilst still on the free trial for the growth plan, got some specific advice on translating content in 3rd party apps. Going to try it now!

Moonrock Sneakers Ltd
สหราชอาณาจักร
4 เดือน ในการใช้แอป
Channelwill ตอบแล้ว 7 ตุลาคม 2023

Thank you for sharing your positive experience with our customer service team! We're thrilled to hear that you found our response time quick and that you received specific advice on translating content in 3rd party apps. We hope that you find this advice helpful and that it helps you to make the most of our app's features. If you have any further questions or need assistance with anything, please don't hesitate to reach out to us. We're always here to help!🥰

-Sophie😍

แก้ไขเมื่อ 5 กรกฎาคม 2022

Fantastic support. Had some different issues and support (Ruby+Shermelia) is always there for you, very patient helping you through your problems. Such a great thing with online 24/7 chat support. The app itself could use a bit more in usability, as many translations are just ranged in a non readable text/numbers line, so you have to guess which line is for which translation.
Update: I was told that the data they receive is not allowing them to make it different, so not a problem with the app.

Optihook
เดนมาร์ก
4 เดือน ในการใช้แอป
Channelwill ตอบแล้ว 10 กรกฎาคม 2022

Hello Optihook,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

22 พฤษภาคม 2022

El trato del personal es genial, Ellyssa me atendió genial y super rápido. La aplicación de traducción funciona muy bien.

Tablyer delantales
สเปน
4 เดือน ในการใช้แอป
Channelwill ตอบแล้ว 23 พฤษภาคม 2022

Hola Tablyer delantales,

¡¡¡Muchas gracias por su aprobación y estamos muy contentos de que esté satisfecho con nuestra aplicación y nuestro servicio!!!🤩
¡Siempre estamos aquí si necesita nuestra ayuda o si hay algo en lo que podamos ayudarlo!

¡Salud!🥂

Saludos,
Etranslate Team

24 มกราคม 2022

ETranslate is a great app and has a great team. Really easy to use and works very effectively on the website... Thank you!

HandyZon
เยอรมนี
4 เดือน ในการใช้แอป
20 มกราคม 2023

After using several tradition and currency apps, this is undoubtedly the most complete with the best free plan and compatible with almost all other apps in my store.

CellMarkt
สเปน
4 เดือน ในการใช้แอป
12 กรกฎาคม 2022

Greate app for translating your Shopify store. Shermenia from customer support gives excellent support!!

Copengadget
เดนมาร์ก
4 เดือน ในการใช้แอป
Channelwill ตอบแล้ว 13 กรกฎาคม 2022

Hello Copengadget,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

19 พฤษภาคม 2023

Do not use this app App will mess your tags! After translate 1000 products deleted all tags!!!!!!!

REZOIA
สหรัฐอเมริกา
4 เดือน ในการใช้แอป
Channelwill ตอบแล้ว 22 พฤษภาคม 2023

Dear REZOIA,

I want to express my gratitude for your valuable feedback provided through our recent survey. Your input is highly appreciated, and we take your concerns seriously.

I apologize for the inconvenience caused by the deletion of your tags while using our app to translate 1,000 products. We understand the frustration this has caused and are committed to preventing similar incidents in the future. Measures have been implemented to address the issue, and we are actively working on a solution to restore any lost tags promptly.

Enhancing our app's functionality and meeting your evolving needs is our priority. Although the current product syncing capacity is limited to 1,000 products, rest assured that we are continuously working on new features and improvements to expand this capability. Our aim is to offer a more comprehensive solution that accommodates a wider range of products.

Your feedback is instrumental in guiding our ongoing efforts to improve the app and provide a seamless experience. We greatly appreciate your openness in sharing your thoughts. Your concerns have been forwarded to our development team, and we are actively working on addressing them.

I sincerely apologize for any inconvenience caused by the loss of your tags. We value your business and the trust you have placed in us. Rest assured, we are fully committed to rectifying the situation and ensuring an enhanced experience for you. If you have any further questions or require additional support, our dedicated team is ready to assist you.

Thank you again for your feedback and understanding. Your continued support is greatly appreciated, and we eagerly anticipate delivering an app that is more reliable and feature-rich in the future.

Best regards,
ETranslate support team