ETranslate: Language Translate , 1,091 条评论
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excellent i wish i can give more than five stars . it was super fast . I faced an issue regarding arabic version in translation . the arabic language it should be from right to left . I tried many apps but it does not work . finally I find u app . the customer service is super cooperative
Hello Atay Garden,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.
Best Regards,
Etranslate Team
Recently installed this amazing app for my store and was amazed! It offers a lot of features for free and even more on the paid plan. I highly recommend this app! Not to forget the fast & reliable customer support I had. Thanks, Elly!
Hello FutureCosmo,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.
Best Regards,
Etranslate Team
I just downloaded the app and I had some questions about the set-up. I contacted the chat support and they replied immediately. They were able to not only provide the answers to my questions, but they even access my store to help me out setting up the switcher and other features. Thank you so muchh!! Customer Support was 5 starts!!
Thank you for your positive review! We're glad to hear that our chat support team was able to assist you quickly and effectively, and even went above and beyond to access your store and help you with the set-up. We're thrilled to receive a 5-star rating for our customer support and appreciate your business. Don't hesitate to reach out if you have any further questions or concerns.
- Nona 💖
this is A very good plugin. I will recommend this to others, their customer service is very nice, and they offer extra help for us according to our website needs, thank you once again
Hello jewsilver.com,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.
Best Regards,
Etranslate Team
Pretty easy to manage.. my entire website was translate in less than 1min..
If necessary the online assistance is quickly around to take care of your issue..
Many THANKS again to Liza for your help, support and kindness.
David K. (from Paris)
This app worked the best for me for translation. No need to login and create an account and very easy to understand. I tried some other apps and it was very difficult to move menu bars around...etc. This was easy. Highly recommend.
Hello NestBloom,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.
Best Regards,
Etranslate Team
Have not used the app long enough to make a proper review, but it seems to do what it says. I just wish i could translate more than one language for free. I would like to add, customer service was very quick to reply to me, very helpful, patient and kind. So that is a plus for sure. I would recommend.
Their currency converter for Euro doesn't show the right price for EU countries whereas others work with no issue.
I contacted them regarding the issue, and they said that they will look into it if I grant them access to my website. They send invitations with unnecessary access request such as Orders, Customers, Discounts which they do NOT need access to fix the issue. When I choose not to grant these permissions, they basically tell me that they cannot fix it.
It's important to be cautious because these apps may collect your data and either use it or sell it to third-party organizations to generate revenue. I strongly advise against providing access to your private data.
Hello There,
We apologize for the inconvenience caused by the malfunctioning currency converter. We would like to offer our assistance in resolving the issue promptly. We understand that our team may require access to investigate the issue, however, we apologize for any confusion caused by our representative's request for unnecessary access to Orders, Customers, and Discounts. Rest assured that we will take appropriate action regarding this matter.💗
We have sent you a new access request that only requires the necessary information to resolve the issue. We have also sent you an email for further discussion on the matter. We hope to resolve this issue and reconnect with you soon.
Thank you for considering Etranslate as your translation partner, and we assure you of our commitment to providing timely and professional assistance.
Best regards,
Nona|Etranslate Team
Switched from Weglot translation to this app, mainly because of pricing of Weglot and the limit on the wordcount that comes with each price-range at Weglot.
Installation and set-up is very easy and all within Shopify-environment (Weglot takes you to a separate environment).
Still testing and checking stuff out, but up untill now, I'm pretty impressed by this app and its pricing (which doesn't mean prices can go up! :)
I tried a lot of plugins, but every time I didn't get what I wanted, this time I finally found the plugin I liked, which is great! The customer service response was very prompt and solved my long-standing problem!
Hello Evebot,
Thank you for sharing your experience with us. It is our pleasure to provide the best possible service to our valued users. We deeply apologize for the inconvenience, we will keep improving our app for your better experience. Please let us know if there is anything else we can help you with, you can reach us via live chat or email, we are available 24/7 to help.
Best Regards,
Etranslate Team