Langwill: Translate 多语言翻译和货币转换

Langwill: Translate 多语言翻译和货币转换

评论 (1,221)

整体评分
4.6
每个评分等级的数量
  • 90% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 5% 的评分是 1 星
2021年2月15日

the site leaves snippets all over the page when cropping it and I have not been able to solve the problem, also the language change icon remains where it had left it after removing the app

Amorino Jewelry
哥伦比亚
大约1小时 人在使用应用
2023年10月23日

It crashed my store. It's not working. Translated only few words. DO NOT RECOMMEND

EarthSoul
波兰
大约1小时 人在使用应用
Channelwill已回复 2023年10月24日

Hello there,

We apologize for the inconvenience you experienced with our service, and we genuinely appreciate your feedback. We understand how critical it is for our service to work seamlessly with your store, and we're sorry to hear that it caused issues and only partially translated the content. 😥

Our team is committed to resolving these issues and ensuring that your experience improves. We take your feedback seriously and will investigate the matter thoroughly to prevent any recurrence.

If you're open to it, we'd appreciate the opportunity to connect with you directly to understand the specific issues you encountered and work towards a solution. Please reach out to our support team, and we'll do our best to address your concerns promptly.

Thank you for bringing this to our attention, and we hope to have the chance to make things right and provide you with a better experience in the future. 🌻

Best regards,
Sophie|Etranslate Team

编辑时间:2021年12月26日

Inconvenient to use also seems to be not free
Every time you click on the link for more credits it opens a chat window with a representative who does not quite understand what you want

slazenger watches שעוני שלזינגר
以色列
大约1小时 人在使用应用
Channelwill已回复 2021年12月26日

Hello slazenger watches שעוני שלזינגר

Thanks for your valuable feedback.
We are truly sorry to hear about your recent experience with us. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We are available 24/7,You can always contact us via the live chat or email: etranslate@uppercommerce.com
available on your account. We are assigning a support executive to investigate and resolve your concern.

Once again, I apologize for the inconvenience caused to you and also want to assure you that you are our valued user and we will ensure that you will be delighted with our services.

Best Regard
Etranslate Support Team

2023年2月7日

Very bad service, never use this app again, the service read your all requests but doesn't reply one words. DISAPPOINTED!

peakrose
中国
大约1小时 人在使用应用
Channelwill已回复 2023年2月7日

Dear Peakrose,

I apologize for the delay in responding to your recent inquiry. I understand that prompt and professional customer service is important to you, and I deeply regret that I was not able to provide that level of service in this instance.

Please allow me to explain the situation. Our support team has been experiencing an unprecedentedly high volume of tickets, and as a result, response times have been longer than usual. I understand that this delay may have caused frustration and inconvenience, and I would like to offer my sincerest apologies.

I would like to assure you that we are doing everything in our power to address the backlog and to provide the best possible customer experience. I am personally committed to resolving your issue as quickly as possible and to providing the high level of customer service that you deserve.

If you would like to discuss your experience further or if there is anything else I can assist you with, please do not hesitate to reach out.

Thank you for your understanding and your continued support. I look forward to the opportunity to serve you better in the future.

Sincerely,

Etranslate Support Team.

2021年10月27日

It's not really free, but works for 2000 words / one language. English language translated into German comes out quite easy and seems natural.

LIL*SHOP
德国
19分钟 人在使用应用
Channelwill已回复 2021年10月29日

Update: Hi, now we specially offer 20k credits for free! Usually it is enough for most users to translate the whole store. Any suggestions or opinions can drive us moving forward!

__________________________________________________

Hi there,

You can use the Manual translate feature for free. No pageview limit. We offer 2000 words for mainly testing the Auto translate feature. Glad that the app can help you. Feel free to tell us if you have any suggestions or questions.

Regards,
Zeusir from Team Uppercommerce

2023年1月26日

I've never had so much trouble with an app until I used this one. After uninstalling the app 3 times in a row it still appears at the bottom of my website. I don't know how to work with website codes and it looks like this is in the code. Someone help me please!

MKSHOP
法国
17分钟 人在使用应用
Channelwill已回复 2023年1月27日

Hi MKSHOP,

Hi there, I hope you are doing well. I want to inform you that if the app is uninstalled without disabling the language switcher, it will still be present in your shop. We have attempted to remove the selector from our end, but since the app has been uninstalled, we no longer have access to delete the codes. Please, kindly re-install the app so that we can regain access and remove all codes from your theme. Please let us know through the customer support chat once you have re-installed it, and we will assist you promptly. Thank you and have a good day!

Sincerely,

Etranslate Support Team

2022年5月2日

App is not free only 2000 words total then ask for payment, using is not as easy as other app we have used before - auto translation free option is just for 2000 first words

BrookPad
德国
7分钟 人在使用应用
Channelwill已回复 2022年5月2日

Hello BrookPad,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you, and we already sent you a message in your email.

Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7.

Have a wonderful day and stay safe!

Best Regards,
Shermelia | Etranslate

2022年6月21日

Awesome! Set up a new language and got it translated automatically in a couple of minutes. Really fast!

nenad-s-test-store
加拿大
Channelwill已回复 2022年6月21日

Hello nenad-s-test-store,

Thank you so much for your approval, and we are so happy that you are satisfied with our app and service!!!🤩
We are always here if you need our help or if there is anything that we can help with!

Cheers!🥂

Best regards,
Etranslate Team

2022年1月25日

I needed help to check several translations I had under progress as I was a bit lost. Anne promptly explain everything I needed, step-by-step!

Wikipedia Store
美国
2022年2月28日

I used this app to translate my shop. Excellent value and very easy to use. Interfaces really well with admin's Settings > Languages as well as Geolocation app. 10/10 :)

The Junk Guru
加拿大