整體評分
4.6
各級評分數量
  • 90% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2023年8月19日

I will recommend it to all store owners because the customer support team of the Etranslate is very quick, Thank you soo much.

DIWERR
美國
使用應用程式 4個月
Channelwill 已回覆 2023年8月21日

Thank you for your recommendation and kind words about our customer support team at Etranslate! We are happy to hear that we were able to provide quick assistance and support. If you have any further questions or need help, please don't hesitate to reach out to us.

- Sophie 🥰

2023年9月20日

Mariadel was great in working on my issue. She escalated the issue to the developers. I expect we will have the issue fixed in no time.

ExtremeMeters.com
美國
使用應用程式 6個月
Channelwill 已回覆 2023年9月23日

Thank you for your review! We're happy to hear that Mariadel was able to assist you with your issue and that it has been escalated to the developers. We appreciate your patience and we're confident that the issue will be resolved soon. If you need any further assistance, please don't hesitate to reach out to us.💖💖

-Sophie😍

2023年9月18日

Good support, meets our needs. Exactly what we need.

BirdPost
加拿大
使用應用程式 3個月
Channelwill 已回覆 2023年9月20日

Thank you for your feedback! I'm glad to hear that our support has been helpful and that we are meeting your needs. Please let us know if there is anything else we can do to assist you. 🥰💕

-Sophie💗

2024年2月5日

英語から日本語に簡単に翻訳できます。

Sushi-Nagai
日本
使用應用程式 11個月
Channelwill 已回覆 2024年2月6日

何よりもまず、お時間を割いて私たちとご感想やご経験を共有してくださったことに心から感謝申し上げます。お客様のフィードバックは私たちにとって非常に重要であり、お客様の懸念に対処する機会をいただき、心から感謝しております。

英語から日本語にページを簡単に翻訳できる当社のアプリを便利にお使いいただいているとのこと、大変嬉しく思います。ありがとうございます。

私たちのサポートが評価されたことに感謝いたしますが、私たちとの経験全体が特別なものになるようにしたいと考えています。

お客様のご感想は、私たちが継続的に改善していく上で非常に重要であり、お客様のご期待に添えなかった可能性のある部分に対処するために、お客様の全体的なご体験をよりよく理解したいと思います。

もしお時間がございましたら、お客様のご体験をより良いものにする方法について詳細をお聞かせください。私たちの目標は優れたサービスを提供することであり、お客様からのフィードバックはそのための重要なステップです。

Etranslate をご利用いただき、誠にありがとうございます。お客様の信頼を大切にし、ご満足いただけるよう努めてまいります。具体的なご意見、ご感想がございましたら、お気軽にこのメールにご返信ください。

私どもとのご縁が素晴らしいものになることを楽しみにしております!

よろしくお願いします、

キム|Etranslate サポートチーム

2023年8月1日

you can translate very well and quickly and the service is also super fast and the answer is immediate, thank you keep it up

BLIVARA
德國
使用應用程式 大約2個月
Channelwill 已回覆 2023年8月4日

Thank you for your positive feedback! We are glad to hear that our translation feature is working well for you and that our service is fast and responsive. We appreciate your support and will continue to strive for excellence. If you have any other feedback or questions, please let us know.

- Sophie 💖

2023年8月3日

The customer service responds quickly and has a very good attitude, waiting for the appearance after the modification is completed.

SwiSok
美國
使用應用程式 8個月
Channelwill 已回覆 2023年8月7日

Thank you for taking the time to share your positive experience with our customer service team! 😊We're glad to hear that our team was responsive and had a great attitude. We look forward to serving you again in the future.😉
-nona💗💗

2023年10月19日

Perfect and quick customer service.
The app translates perfectly.

AIAKAI
義大利
使用應用程式 7個月
Channelwill 已回覆 2023年10月21日

Thank you for taking the time to share your positive experience with our app and customer service team. We are delighted to hear that the app translated perfectly and that our customer service team was able to assist you in a quick and efficient manner. Your satisfaction is our top priority and we look forward to continuing to provide you with excellent service. Thank you for choosing us! 💕🥰

- Sophie 🤩

2023年8月14日

Great app has a lot of options in the free plan and the support team is great too got the replies quickly, great work!

Dimos Furniture
沙烏地阿拉伯
使用應用程式 大約1個月
Channelwill 已回覆 2023年8月15日

I'm glad to hear that you're enjoying the app and finding value in its free plan! It's wonderful to know that the variety of options available and the responsiveness of the support team have left a positive impression on you. We strive to provide a seamless and user-friendly experience, and your feedback encourages us to continue our efforts. Thank you for your kind words and for taking the time to share your experience with us! If you have any more suggestions or feedback in the future, feel free to reach out.

- Sophie 🥰

2023年12月15日

not good

Author
美國
使用應用程式 大約1年
Channelwill 已回覆 2023年12月16日

Hello there,

Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience fell short of your expectations, and we appreciate your honesty.

We understand that everyone's perspective is unique, and we would love the opportunity to learn more about your specific concerns. Your insights are crucial for us to identify areas for improvement and ensure a better experience for all our customers.

If you could provide more details about what aspects you found lacking or what issues you encountered, we would be grateful. Our goal is to address any issues promptly and make the necessary improvements to enhance our service/product.

We are committed to providing the best possible experience for our customers, and your feedback is invaluable in helping us achieve that. We hope you'll consider giving us another chance to meet or exceed your expectations in the future.

Thank you for your time and consideration.

Best regards,
Mariadel 🌟
Etranslate Customer Support

2023年8月25日

It is super wonderful service !Really helpful!Nona is really nice and fast respond!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Nothingprojector
香港特別行政區
使用應用程式 9個月
Channelwill 已回覆 2023年8月27日

Thank you so much for leaving a positive review! We're thrilled to hear that our service was wonderful and helpful, and that Nona provided fast and nice responses. We appreciate your kind words and look forward to continuing to provide excellent service in the future. Thanks again!

- Joewelyn🌹