Langwill: Translate 多語言翻譯和貨幣轉換

Langwill: Translate 多語言翻譯和貨幣轉換

評論 (605)

整體評分
4.6
各級評分數量
  • 87% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 7% 的評分為 1 顆星
2022年3月16日

Lier, it will cost $2 per 10,000 words, only free for first 300k words, they only told this after you chat with them

GiftInOne
香港特別行政區
使用應用程式 大約1小時
Channelwill 已回覆 2022年4月18日

Hello GiftInOne,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Shermelia | Etranslate

編輯時間:2022年3月16日

At first I thought this was great. The look of it was good and easy to use. However, it ran out of words after translating just one language. I've been talking to customer service for over 15 minutes. They told me it was too expensive to give words because Google charges them (really? why is Google Translate FREE then?!). Then the translating stopped and even after they gave me more words "as a courtesy", the app broke and wouldn't let me translate. I believe they are in China so not surprised. Find another app if you're a professional business. Not sure where all of their 5 star reviews came from. ... Fake.

LOU.EARL
美國
使用應用程式 大約1小時
Channelwill 已回覆 2022年4月18日

Hello LOU.EARL,

Thank you for your valuable feedback. We're sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services. We are assigning a support executive to investigate and resolve your concern.

Also, you can reach us through our email at Etranslate@uppercommerce.com and also via live chat, we are available 24/7. Once again, we deeply apologize for the inconvenience that this was caused you.

Best Regards,
Shermelia | Etranslate

2021年2月15日

the site leaves snippets all over the page when cropping it and I have not been able to solve the problem, also the language change icon remains where it had left it after removing the app

Amorino Jewelry
哥倫比亞
使用應用程式 大約1小時
編輯時間:2021年12月26日

Inconvenient to use also seems to be not free
Every time you click on the link for more credits it opens a chat window with a representative who does not quite understand what you want

slazenger watches שעוני שלזינגר
以色列
使用應用程式 36分鐘
Channelwill 已回覆 2021年12月26日

Hello slazenger watches שעוני שלזינגר

Thanks for your valuable feedback.
We are truly sorry to hear about your recent experience with us. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We will surely get all your issues resolved and ensure that you are delighted with our services.

We are available 24/7,You can always contact us via the live chat or email: etranslate@uppercommerce.com
available on your account. We are assigning a support executive to investigate and resolve your concern.

Once again, I apologize for the inconvenience caused to you and also want to assure you that you are our valued user and we will ensure that you will be delighted with our services.

Best Regard
Etranslate Support Team

2024年3月27日

Don't work

PURIT
義大利
使用應用程式 13分鐘
Channelwill 已回覆 2024年3月28日

Hello there,

I hope this message finds you well. First and foremost, I want to express our sincere gratitude for taking the time to share your thoughts and experiences with us. Your feedback is incredibly important to us, and we genuinely appreciate the opportunity to address any concerns you may have.

Nevertheless, I observed that the overall score you provided was less than perfect, and we regret knowing that you were unable to reached out to our team for your guidance. Please let us know how we can help you further. In addition, we want to ensure your entire experience with us is nothing short of exceptional.

Your insights are crucial in helping us continually improve, and we'd love to better understand your overall experience to address any areas that may have fallen short of your expectations.

Best Regards,

Kim|Etranslate Support Team

2025年10月23日

THIS APP DESTROED MY TRANSLATIONS!!!!

Sweetel
塞爾維亞
使用應用程式 11分鐘
Channelwill 已回覆 2025年10月23日

Hello There,

Thank you for taking time sharing your feedback. This is Kim from the Langwill Support Team.

We’re truly sorry to hear about your experience and the issues you’ve encountered with the app. We completely understand how frustrating it must be to see your translations affected, and we want to make things right as quickly as possible.

To help us investigate and restore your setup, could you please share a few details?

1) The name or URL of your store

2) When the issue started occurring

3) Any recent changes or updates made before the problem appeared

Our technical team will prioritize your case and work on resolving this immediately. We value your trust and appreciate the opportunity to make this right.

Thank you for bringing this to our attention—we’re committed to ensuring your store runs smoothly and securely.

Warm regards,

Kim|Langwill Team

2024年10月10日

垃圾

Entropy Bright
美國
使用應用程式 1天
Channelwill 已回覆 2024年10月11日

亲爱的熵亮,

我希望这封邮件对您有好处。我想就您最近的评论以及您在我们的服务中遇到的问题与您联系。我真诚地感谢您的反馈,并且很遗憾听到您的体验没有达到您的期望。

我了解您在同步主页 SEO 资源时遇到了困难,我想向您保证,我们会认真对待这些问题。我们的团队在问题提出的当天就解决了该问题,但我想知道您是否仍然遇到任何问题。

对于近期更新给您带来的不便,我们深表歉意,本月我们为您提供 50% 的折扣。我们真正重视您的业务,并希望确保您感到得到支持。

如果您可以向我提供有关您当前情况的更多详细信息,我将非常乐意协助您同步主页 SEO 并根据需要翻译文本。您的满意对我们很重要,我们希望确保您的一切顺利进行。

感谢您的耐心等待,期待尽快收到您的回复。

此致,

新星|兰威尔

2024年10月9日

can not translate willdesk articles

Act Design Shop
荷蘭
使用應用程式 3分鐘
Channelwill 已回覆 2024年10月10日

Hello There,

Thank you for your feedback. We want to clarify that Langwill can translate Willdesk articles. Please refer to the following article for detailed instructions on how to set up translation for your Willdesk Help Center: https://support.langwill.com/article/wquery/article_id-pjcxbwcs-342041

Thank you for your understanding, and we look forward to assisting you!

Best Regards,
Lynn|Langwill Support Team

2025年11月17日

PICKBOY Music Conducting Baton Store
日本
使用應用程式 8個月
Channelwill 已回覆 2025年11月17日

Hi there,

My name is Emma from Langwill Customer Support Team of Channelwill. We appreciate the time in leaving a review. We understand we might not have fulfilled your requirements from the app, and we would love to take the opportunity to address any issues you are experiencing if you may, please.

We have also reached out to you separately via email.
We are willing to address any faults and issues as we are committed to provide the best possible user experience. Kindly share with us your feedback and we are happy to listen.

Please feel free to send us a message anytime as you require help.
We are always available to provide support 24/7.

Thank you again.
Emma
Langwill Customer Support Team

2025年4月2日

Hirschbauer Baits
奧地利
使用應用程式 接近2年
Channelwill 已回覆 2025年4月3日

Dear Chris,

I hope you're having a great day!

We sincerely appreciate you taking the time to leave a review rating for our app. We understand that encountering issues with an app can be frustrating, and we truly regret any confusion or inconvenience this may have caused.

Our goal is to ensure that every user gets the best possible experience, and we’d love the opportunity to address any concerns you have. If the issue you faced was related to some texts on your page not being translated to German, we’d be happy to guide you through the setup and functionality to ensure you’re getting the most out of our app.

If you’re open to it, our support team is ready to assist you one-on-one and walk you through any challenges you may have faced.

Would you be available for a quick chat or a troubleshooting session at your convenience? Your satisfaction is our top priority, and we’d love to turn your experience around.

Looking forward to hearing from you soon! 🌹

Sincerely,

Kim|Langwill Customer Support Representative